What are the responsibilities and job description for the Assistant Nurse Manager - Center for Disabilities & Development position at University of Iowa Hospitals & Clinics?
DescriptionThe Center for Disabilities and Development (CDD) is seeking an Assistant Nurse Manager to manage direct care nursing functions to assure that health service, medical care, and evidence-based practice delivered effectively and efficiently. Positions in the job family will have direct patient care responsibilities focusing their efforts on planning, organizing, directing, evaluating, and improving health care operations, clinical education programs and research programs of clinical and health service departments. Makes effective and timely recommendations in matters of hiring, promotion, transfer and disciplinary action(s). Makes appropriate hiring decisions. Develop and manage the talents, strengths and behaviors of each individual in a diverse work group and provides each employee with the opportunity to contribute to the goals of the unit in collaboration with Clinic Manager and the CDD Clinical Leadership Team. Coaches staff to participate in team decision-making and actively seek participation from assigned staff on decision-making and customer service improvement activities. Provides staff incentives / rewards for contributions towards achievement of service excellence. Completes staff evaluations, for assigned staff, on time with written, solid justification. Assure staff members are compliant with competencies, policies, procedures, and regulations. Assures performance expectations are clearly understood. Holds staff accountable to meet or exceed patient needs / expectations as well as maintain standards of collaboration and respect withing and among multidisciplinary teams. Understand and apply appropriately the provisions in the union contracts. Creates an atmosphere which provides for effective recruitment and retention of qualified staff. Review performance data, recognize trends, and take appropriate follow-up with team members. Knowledgeable of University or Iowa policies and federal laws regarding leave and accommodation processes. Ensures that all employees are treated with respect and in a manner consistent with University policies related to equal employment opportunity and diversity. Encourages staff / employees to meet or exceed customer needs and expectation by providing detailed job responsibilities. Actively help manage operating expenses by monitoring the unit / clinic's operating budget. Review financial reports and provide insights into budget variances to the Clinical Leadership Team. Recommend budget ideas, resources and cost containment strategies through participation in the development of the unit operating budget, reviewing staffing plan, reviewing service contracts, planning for new supply costs, etc. Assists the CDD Clinical Leadership Team in developing a staffing plan and is open to creativity in staff scheduling / flexibility. Assures that fiscally goals are clearly understood by staff and that objectives are met. Motivates staff to high performance by exercising strong stewardship of university resources. Provides clinical leadership of nursing scope of care / practice for patient care to ensure optimal patient outcomes. Collaborate with CDD Clinical Leadership Team to identify Quality Management and patient satisfaction opportunities for improvement. Incorporates the principles of Service Excellence to ensure positive patient / customer relations. Implement and maintain standards and quality plans. Identifies inefficiencies in current practice / processes, demonstrates tolerance for change and develops a means to enhance the process. Consistently makes sound judgments after gathering factual, objective information. Creates and maintains a workplace of choice / which motivates employees to work at optimal efficiency; encourages staff to regularly establish goals and objectives toward career development. Engage staff in meeting plan goals. Ensures the clinical area is survey ready; staff education / competencies; policies / procedures are maintained. Supervise and provides care delivery and assists in coordinating patient care teams to maximize customer service and continuity of care. Develops flexible staffing and reallocating priorities to ensure optimal patient care, with assistance from Clinical Leadership as needed to ensure adequate staffing and manage labor expenses. Serve as a resource for patient care problems. Provide patient care as needed. Collaborates and develops effective interpersonal relationships with nursing staff, medical staff, interdisciplinary teams, and other hospital departments. Collaborate with CDD Clinical Leadership Team to develop and implement clinic strategic plans. Uses customer feedback in planning and providing service. Communicate with physicians, staff, and other health care providers on a regular basis to promote effective and efficient operations within the clinic. Communicate with patients, families, and staff to address and resolve issues. Utilizes human resources data and budgetary information to formulate recommendation to the CDD Clinical Leadership Team. Builds and sustains relationships, resolves conflict, handles negotiation effectively, and develops collaborative working relationships. Provide evaluative feedback for staff members and health care students. Coaches the staff in implementation of standards of care, professional development, promotes staff specialty & clinical certifications, adherence to the standards of regulatory bodies (i.e., The Joint Commission, OSHA, and other regulatory bodies as appropriate) Educates and mentors staff in the management of complex patient care issues. Actively works with clinical instructors / educators to facilitate clinical education experiences for staff and students. Invests in own continuous learning and skill enhancement. Support unit / clinic evidence-based practice (EBP) research initiatives by facilitating the incorporation of quality management and evidence-based practices in nursing care. Supports changes in nursing care using evidence-based practice (EBP). Pay Level : 5AProfessional and Scientific Pay Structures | University Human Resources - The University of Iowa (uiowa.edu)QualificationsRequired Qualifications : A bachelor's degree in nursing is required. Current license to practice nursing in Iowa or ability to obtain an Iowa license by date of hire is required. Minimum 1-3 years of clinical practice and demonstrated skills in management and supervision. Ability to work effectively with interdisciplinary teams by demonstrating excellent interpersonal and team leadership skills. Excellent written and verbal communication skills to serve as a liaison and to collaborate with physicians, staff, patients, and other customers. Exceptional problem-solving skills, decision making and critical thinking skills. Demonstrates effective teaching skills for staff and patient education. Proficiency with computer software applications (such as Microsoft programs). Demonstrates time management, organization of workload, delegation, attention to detail, and thoroughness. Established skills for leading change and implementation of evidence-based practice. Professional job-related experience fostering or promoting a welcoming and respectful work / academic environment. Desired Qualifications : Master's degree in nursing desired. Experience working in an academic medical center. Relevant expertise and knowledge for coaching and mentoring team members to reach their highest potential. Knowledge of UI and UIHC policies, procedures, protocols, and regulations. Experience with development and implementation of evidence-based practice (EBP) standards. Membership / involvement in professional organizations. Professional certification in relevant nursing role or specialty through a nationally recognized professional nursing certification body. If not currently certified (professional certification), expectation is to achieve when employee is eligible to sit for the exam. Application Process : In order to be considered, applicants must upload a resume and cover letter and mark them as required for the submission. Job openings are posted for a minimum of 14 calendar days.Successful candidates must self-disclose any conviction history and will be subject to a criminal background check and education verification. This position is not eligible for University sponsorship for employment authorization. Please contact michael-lynch-2@uiowa.edu with any questions.