What are the responsibilities and job description for the Underwriting Supervisor position at University of Kentucky Federal Credit Union?
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Title: Underwriting Supervisor
Department: Consumer Lending
Reports To: Associate Vice President of Consumer Lending
Job Grade: 11
FLSA: Non-Exempt Last Modified: 3/25/2025
It's a Job ... Only better!
At UKFCU, we're more than a Credit Union - we're a community, and we've been proudly serving our members since 1937! As a rapidly growing, not-for-profit organization, we're dedicated to making a real difference in the lives of our members and employees alike. If you're looking for a workplace where you can grow, make an impact, and have fun while helping others, UKFCU is the place for you!
Why This Role Matters
As the Underwriting Supervisor, you will play a key role in ensuring the efficiency and accuracy of our loan underwriting process while maintaining compliance with internal policies and external regulations. You will oversee a team of underwriters, providing leadership, training, and guidance to ensure high-quality lending decisions that are optimized and align with our mission of serving members responsibly. Your role is crucial in optimizing workflow, enhancing team performance, and ensuring UKFCU's lending operations meet both member expectations and regulatory standards.
What You'll Do
- Team Leadership: Direct, develop, motivate, and manage the performance of underwriting staff, including conducting performance evaluations and administering coaching and training.
- Workflow Management: Oversee underwriting processes to ensure timely and efficient loan decisions while maintaining compliance with policies and regulations.
- Collaboration & Communication: Work closely with Retail staff, the Associate Vice Presidents of Retail, Loan Processing Manager, Lending supervisors, and teams to meet member experience expectations and enhance service delivery.
- Policy & Compliance: Ensure underwriting decisions adhere to UKFCU policies, procedures, and regulatory requirements. Review and revise procedures annually to maintain compliance.
- Quality Control: Monitor underwriting activities to ensure accuracy and completeness of loan documentation, including credit reports, income verification, and third-party documentation.
- Fraud Prevention: Identify and investigate any signs of fraudulent activity and take appropriate action.
- Process Improvement: Continuously assess underwriting processes and recommend enhancements to improve efficiency and effectiveness.
- Product Evaluation: Assess potential new loan products and provide recommendations for their implementation.
- Technology & Reporting: Work with IT to implement necessary system changes and generate analytical reports on underwriting trends and loan performance. Oversee monthly production of the team by monitoring and analyze metrics.
Who You Are
Experience & Education
- 2-5 years of similar or related experience preferred.
- Associate's degree or equivalent experience required.
- Advanced Excel skills required.
- Smartsheet skills preferred.
Skills & Strengths
- Strong leadership and team management abilities.
- Excellent analytical skills with the ability to assess loan portfolio risk and underwriting trends.
- Strong knowledge of lending regulations, underwriting policies, and risk management.
- Effective communication skills to work cross-functionally with other teams and leadership.
- Ability to assess member needs and provide lending solutions that align with credit union objectives.
- Detail-oriented mindset to ensure accuracy and compliance in underwriting decisions.
Key Traits
- Prioritizes accuracy and risk mitigation.
- Proactively identifies and resolves operational challenges.
- Ensures exceptional service for members and internal stakeholders.
What's In It for You?
- Competitive salary and industry-leading benefits.
- Opportunities for professional growth and leadership development.
- A chance to make a lasting impact on our members and the organization's future.
Legalese
Equal Opportunity Employer
UKFCU is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable law.
At-Will Employment
Employment with UKFCU is deemed "at-will," which means that either you or the company may terminate the employment relationship at any time, with or without cause or notice, unless otherwise provided by law.
Physical and Cognitive Demands
This role requires a blend of physical activity and mental focus to effectively perform its essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role. Key physical activities include sitting, standing, walking, and occasional lifting (up to 25 pounds). You'll also use your hands for various tasks, reach with your arms, and engage in conversations. Vision requirements include the ability to focus, perceive depth, and distinguish colors. Cognitive abilities essential for this role include judgment, auditory perception, memory, reasoning, and occasional persuasion.
Work Environment
You'll primarily work indoors in a comfortable, climate-controlled office setting. The noise level is typically moderate, ensuring a focused yet dynamic work environment. Reasonable accommodations will be provided as needed to support an inclusive workplace.
This position allows for an optional hybrid work arrangement which includes a combination of both in-office and remote work arrangements. (Maximum of two days remote, three days in-office). To be eligible for the program, employees must complete a minimum of 90 days of continuous, regular employment, be in good standing, and submit a formal hybrid work application prior to being eligible for hybrid work, pending supervisor approval. Work schedules will be established by the employee's supervisor according to business needs. Working locations and schedules may be altered at management discretion.
Salary : $35 - $37
