What are the responsibilities and job description for the Patient Services Coordinator position at University of Kentucky Health System (Uk Health)?
Posting Details
Posting Details
| Job Title | Patient Services Coordinator |
|---|---|
| Requisition Number | RE48861 |
| Working Title | |
| Department Name | 7A312: Dentistry-Turfland Gen Dent |
| Work Location | Lexington, KY |
| Grade Level | 41 |
| Salary Range | $15.83-25.30/hour |
| Type of Position | Staff |
| Position Time Status | Full-Time |
| Required Education | HS |
| Click here for more information about equivalencies: | https://hr.uky.edu/employment/working-uk/equivalencies |
| Required Related Experience | 4 yrs |
| Required License/Registration/Certification | None |
| Physical Requirements | Sitting in front of a computer for extended periods of time. |
| Shift | Monday–Friday Day Shift (Typically 8:00am – 5:00pm) |
| Job Summary | The Patient Services Coordinator will primarily serve as the front desk contact in various College of Dentistry clinics, ensuring a welcoming and efficient experience for patients, visitors, and community members. Key responsibilities include patient check-in, obtaining and updating demographic and insurance information, scheduling appointments, and verifying benefits to optimize coverage. The coordinator will collect payments, answer basic insurance questions, and maintain accurate records in the electronic health system. Additionally, they will manage incoming calls, process referrals, and provide outstanding customer service to all clinic visitors. UK Benefits The University of Kentucky is proud to offer a comprehensive benefits package designed to attract and retain top-tier faculty and staff. In addition to competitive pay, the benefits package includes:
To learn more about these benefits, please visit: UK Benefits. |
| Skills / Knowledge / Abilities | Customer service focus, teamwork, effective written and verbal communication, empathy, judgment, problem-solving, organizational knowledge, attention to detail, accuracy, computer literacy, 95% accuracy on skills assessment, 95% accuracy on audit, computer literacy, proficiency with sequential numbers, sensitive to patient privacy. |
| Does this position have supervisory responsibilities? | No |
| Preferred Education/Experience | Candidates who have completed the UK College of Dentistry Patient Access Training Program highly preferred. |
| Deadline to Apply | 01/26/2025 |
| Our University Community | We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus. As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen. |
Salary : $16 - $25
