Student Services Manager

About the Position:

The University of Maine - Ecology and Environmental Sciences is seeking a highly skilled Student Services Manager to join our team. This full-time position reports directly to the Director of the School of Biology and Ecology as the co-lead of EES.

The successful candidate will be responsible for providing administrative support to the program, including managing student data, maintaining files, and processing academic forms. They will also serve as a back-up program contact, train and supervise student workers, and work with the EES Undergraduate and Graduate Coordinators to manage annual student application and acceptance processes.

Key Responsibilities:

• Provide administrative support to the program, including managing student data, maintaining files, and processing academic forms
• Serve as a back-up program contact, responding to non-routine questions from students, parents, visitors, staff, and faculty
• Train and supervise student workers, ensuring they have the necessary skills and knowledge to perform their duties
• Work with the EES Undergraduate and Graduate Coordinators to manage annual student application and acceptance processes, communicating with prospective and admitted students and their families
• Assist in verification of course and faculty assignments and classroom scheduling using Infosilem with the Undergraduate and Graduate Program Coordinators
• Enroll incoming students in courses in consultation with the First-Year Undergraduate Coordinator and Undergraduate Program Coordinator
• Update the EES program website and publish events
• Coordinate events in EES, including advisory board meetings and scholarship awards ceremonies
• Schedule faculty and program-related meetings
• Process Human Resources forms
• Reconcile financial accounts managed by EES on a monthly basis and individually as required
• Assist faculty with purchases related to teaching activities