What are the responsibilities and job description for the Police Communications Operator position at University of Maryland Baltimore County?
The UMBC Police Department is comprised of experienced, diverse police professionals who provide full-service law enforcement responsibilities, police communication professionals who provide a first point of contact for police services and a highly-trained civilian staff who provide support for the Police Department mission. The Police Department is the cornerstone of a comprehensive institutional strategy to maintain a safe environment for our campus population of over 14,000 students, 3,000 faculty and staff, plus visitors.
The Police Communications Operator (PCO) handles emergency and non-emergency communications and greets the public at the Police Station.
UMBC offers competitive compensation. This role starts at $45,375 and has 14 days of vacation as well as university holidays and personal days for regular full time roles. Tuition remission is also available.
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For 15 years in a row UMBC has been recognized as a Great College to Work For!
Specific Duties Include:
- Operating two-way radio, telecommunications and University Alarm System
- Operating Computer Aided Dispatch (CAD) System
- Receiving and recording information regarding emergencies, complaints, requests for service, assistance and general information
- Dispatching officers to emergencies and other requests for services
- Monitoring campus security cameras
- Greeting the public entering the Police Station
- Obtain and maintain METERS/NCIC CN1 Certification
- The ability to work overtime and shift work is required
Performing other duties as assigned.
- High School Diploma or GED
- Two years of clerical or other related experience
- Ability to type accurately required
- Must obtain METERS/NCIC CN1 Certification during the first three months of employment
Note: Additional related experience and formal education in which one has gained the knowledge, skills, and abilities required for full performance of the work may be substituted for the education or experience requirement on a year-for-year basis with 30 college credits being equivalent to one year of experience.
- Dispatch experience
- METERS/NCIC experience
- Computer Aided Dispatch (CAD) System experience
- Clerical or other data entry related experience
A background check will be required.
UMBC offers a rich benefits package including the following for nonexempt regular employees.
Generous Leave which includes accruing the following for full time positions:
- 14 Days of Annual Leave (increases with years of service)
- 15 Days of Sick Leave
- 15 Holidays
- 3 Personal Days
Tuition Remission:
- 8 credit hours per semester
- Tuition remission at UMBC for eligible dependents after two years of FT employment
Additional Benefits:
- Life and disability insurance
- Retirement/Pension plan
- Professional development opportunities
- Wellness opportunities
- & Much more
Contingent II positions may include benefits.
Benefits offered align with type (Regular, Contingent II, etc.) of position.
Pay Range 08 (minimum: $45,375 maximum: $72,448) based on the University System of Maryland (USM) Pay Program.
The salary of the finalist(s) selected for this role will be set based on a variety of factors, including but not limited to, Memorandum of Understanding, USM Board of Regent policies, internal equity, budget and qualifications and experience. Most salary offers will be close to the minimum part of the range.
The above salary range represents the University’s good faith and reasonable estimate of the range of possible compensation at the time of posting.
Accommodation:
If you require a reasonable accommodation for a disability for any part of the employment process, please contact the Human Resources Department at 410-455-2337 or MD TTY Relay Service 1-800-735-2258 between 8:30 a.m. and 4:00 p.m. Monday through Friday.
Salary : $45,375
