Medical Director-Oncology

GENERAL SUMMARY

• In conjunction with the leadership team develops, evaluates and implements clinical programs that creates competitive and clinically appropriate patient access
• Represents oncology service line to the community, collaborating with a variety of stakeholders to ensure seamless access to services, robust patient education and innovative screening programs
• Acts as admitting, attending and/or consulting physician for patients who require hospitalization for primary medical diagnoses, depending on needs of patients, medical staff and hospital
• Ensure delivery of care and services meet regulatory, practice and accreditation standards
• Provide medical expertise in matters involving capital/strategic planning, space modifications, infection control, policies and procedures, safety, and emergency preparedness
• Identifies and promotes areas to improve patient safety, corrects inappropriate and or inadequate medical care and takes overall ownership to resolve conflicting patient care decision making
• In collaboration with Oncology Practice Leadership and UM SJMC Leadership teams, develop annual clinical operational goals and interventions in alignment with Oncology Clinical Service Line roadmap.
• Attend UM Cancer Network Clinical and Research group meetings and ensure material is matriculated to onsite teams for evaluation, development and implementation in accord with institutional research processes
• Conducts physician peer review activities as requested by medical staff office
• Assist in the development and training of formal continuing medical education of onsite providers
• Support marketing and program development outreach efforts and actively participates in community activities.
• Other UM Cancer Network Affiliation duties as assigned

ESSENTIAL FUNCTIONS                                                

1. Provides leadership and oversight of the delivery of medical care by clinical staff through direct supervision and audits.
2. Promotes and models the characteristics of a highly reliable organization, expressing a preoccupation with failure, reluctance to simplify, sensitivity to operations, commitment to resilience and deference to expertise.
3. Directs activities related to the delivery of medical care and clinical services such as cost management, utilization review, quality assurance, and medical protocol development.
4. Participates in the recruitment and selection process of medical providers and provides regular performance reviews and feedback. Assists in the development of standards and qualifications for providers.
5. Serves as a mentor by providing education and developmental opportunities to clinical staff.
6. Manages the resolution of practice related issues of provider staff.
7. Attends standing meetings (board, committee, etc.).
8. Monitors quality and appropriateness of medical care. Insures timely and accurate record keeping and documentation to support clinical and reimbursement activity.
   
   
9. Provides oversight of utilization and risk management activities including monitoring of service utilization, adherence to corporate compliance plan, attainment of productivity targets. etc.
10. Develops policies and procedures for clinical protocols. Manages strategic development for the practice.
11. Manages physician relations and/or representation. Effectively handles and resolves clinical patient complaints.
12.  Examines patients and assessing symptoms and physical information; orders, executes, and analyzes various tests, analyses, and diagnostic images to provide information on patient’s condition; administers and prescribes medications treatments; documents the patient’s visit including medical history, physical exam, diagnoses, and plan of action; and provides patient education and methods regarding treatment of various conditions.
13.  Participates in the Peer Review Program as described in the Medical Staff Bylaws and policies as managed by University of Maryland Saint Joseph Medical Center (SJMC).
    
14. Completes mandatory employee health, workers compensation, HR processes, and other training and requirements in required timeframe to ensure compliance with all FPI rules and regulations.

Note:  The intent of this list of primary duties is to provide a representative summary of the major duties and responsibilities of this job.  Incumbents perform other related duties as assigned.  Specific duties and responsibilities may vary based upon departmental needs.

SERVICE EXCELLENCE BEHAVIORS

• Models and integrates FPI’s service excellence values and behaviors in all operational functions to achieve and maintain a high-quality culture of service excellence in all areas for which he/she is accountable.
• Demonstrates ability to lead others to ensure that all service excellence goals and objectives are met at all levels within the department.

DIRECTOR COMPENTENCIES

Professional Knowledge/Expertise

• Advances job competence and expertise by advancing leadership, interpersonal, professional and technical competences as indicated in best practices.
•   Participates actively in learning new activities and quickly applies acquired knowledge.  Participates in professional activities that enhance skills, knowledge and abilities.  Networks effectively and strives to achieve certifications and advances degrees where appropriate.
•    Serves as a respected coach, teacher, and mentor by demonstrating 2-way communication an effective interpersonal skill.  Coaches, teaches and mentors staff using approaches that are effective for adults learning.  Displays high levels of emotional intelligence.
•    Creates a motivational climate that values diversity and encourages shared learning; creates a climate that inspires employees to work at their highest potential.  Values diversity and supports that lead to the well-being and satisfaction of employees.  Is non-defensive, open to feed-back and receptive to learning new ideas.

Resource Management

•  Actions support optimal use of resources and FPI property.
• Exercises sound financial judgment.  Develops contingency plans to address evolving financial issues. quickly adapts to changing economic conditions by considering costs, benefits and overall value of work efforts.  Manages within budget limits; effectively balances resources (i.e., human, technology and money.)
•     Promotes cost containment, savings and/or revenue opportunities.  Minimizes expenditures by seeking non-to-low-cost alternatives.
• Manages risk; protects financial resources by creating a safe and accident-free environment. Ensures responsible use of equipment and property; holds self and employees accountable for the responsible use of company-owned property and equipment.

Process Improvement and Capacity Building

• Be a champion of UMMS mission and shared values by embracing new ideas, principles, practices and tools that will, over time, reshape the care we deliver to patients and each other.
• Leads, facilitates, and participates in efforts that result in effective strategic planning and continuous quality improvement.  Quickly adapts to change, effectively manages transitions and develops new solutions for addressing evolving challenges
• Creates strategic and operational business plans; utilizes contemporary principles of strategic planning. Develops meaningful outcomes and performance measures and monitor's progress.  Align goals; Produce results.

•   Engages staff in Continuous Quality Improvement (CQI) activities; identifies key processes to ensure that they meet customer requirements.  Facilitates process improvement activities by effective using CQI processes and tools.
• Quickly adapts to change and manages effective transitions.  Implements and sustains change efforts, manages transitions effectively and seeks new ways to meet evolving challenges.
• Promotes effective problem-solving efforts and encourages new ideas.  Promotes efforts that successfully engage employees in effective problem-solving and decision-making practices.  Lead others and hold self-accountable for generating new ideas that contribute to cost-savings, increase efficiency or improved effectiveness.

Values and Ethics

•       Demonstrates respect of people and values.
•       Maintains a respectful, diverse and inclusive work environment where decisions and transactions are transparent and objective.
•       Holds themselves, their employees, and their organizations accountable for their actions.

Strategic Thinking

• Offers advice and creates plans based on analysis of issues and trends, and how these link to responsibilities, capabilities, and potential of FPI.
• Scans an ever-changing, complex, environment in anticipation of emerging crises and opportunities.
•  Develops well-informed advice and strategies that are sensitive to the various needs of multiple stakeholders and partners, reflects the strategic direction of the department and position the organization for success.

Engagement (People, Organizations, Partners)

•   Engages people, organizations, and partners in developing goals, executing plans, and delivering results.  Mobilize teams, building momentum to get things done by communicating clearly and consistently, investing time and energy to engage the whole organization.
•       Use negotiation skills and adaptability to encourage recognition of joint concerns, collaboration, and to influence the success of outcomes.
• Follows and leads across boundaries to engage broad-based stakeholders, partners, and customers in a shared agenda and strategy.

Management Excellence (Action, People, Financial)

•  Monitors employee compliance with employee health requirements, workers compensation, HR processes and other mandatory training and requirements to include holding employee accountable using progressive discipline as appropriate.
• Delivers results by maximizing organizational effectiveness and sustainability.
•  Ensures that people have the support and tools they need and that the workforce as a whole the capacity and diversity to meet current and longer-term organizational objectives.
• Align people, work and systems with the business strategy to harmonize how they work and what they do.  
• Conscientiously assigns performance goals, offers year-round performance, feedback, and conduct timely performance, discussions and reviews.
• Leads initiatives that result in the delivery of quality services across the organization; utilizes data to facilitate systematic improvement efforts.

MINIMUM QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

•       Doctoral degree in Medicine in area of specialty.
•       5 years of clinical experience.
•       3-5 years of leadership experience.
•       CPR required.
•       ACLS/BCLS required.
•       Board certification/eligibility in area of specialty
•       Demonstrated ability to promote professionalism through involvement in professional organizations, teaching, research, and/or publishing.
•   Ability to demonstrate knowledge and skills necessary to provide care appropriate to the patient population(s) served.  Ability to demonstrate knowledge of the principles of growth and development over the life span and possesses the ability to assess data reflective of the patient’s requirements relative to his or her population-specific and age specific needs.
• Highly effective verbal and written communication skills to interact with patients, patient’s   families, departmental units, and medical and nursing staff on all essential matters.

KNOWLEDGE

•       Knowledge of professional theory, practices and regulations to give and evaluate patient care.
•       Knowledge of how to use medical equipment and instruments to administer patient care.
•       Knowledge of common safety hazards and precautions to establish/maintain a safe work
•         environment.

SKILLS

•       Skill in applying and modifying the principles, methods and techniques of professional   physician to provide ongoing patient care.
•       Skill in taking medical histories to assess medical condition and interpret findings.

ABILITIES

•       Ability to maintain quality control standards.
•       Ability to react calmly and effectively in emergency situations.
•       Ability to interpret, adapt and apply guidelines and procedures.
•       Ability to communicate clearly and establish/maintain effective working relationships with patients, medical staff and the public.