IT Support Manager

Job Description Summary

Organization's Summary Statement :

The University of Maryland's Applied Research Laboratory for Intelligence and Security (ARLIS) is seeking a dynamic and experienced Manager of IT Coordinators to lead and support our IT team dedicated to various research projects. This role involves overseeing the IT infrastructure and ensuring the alignment of technology services with the laboratory's cutting-edge research in intelligence and security. The ideal candidate will possess strong leadership skills, a deep understanding of cybersecurity, and an affinity for working in a fast-paced research environment.

This position is responsible for the management of all technology resources.

Serves UNIX, Mac, and help desk manager.

Oversees research data collection.

Focuses on monitoring, operations and enterprise systems.

Manages a team of professional and support staff.

Other duties as assigned.

Physical Demands : Must be able to be in the office 5 days a week, adjusted core hours, and occasional work from home considered on a case by case basis.

Preferences :

Certifications in IT management and security (e.g., CISSP, CISM, PMP).

Prior experience in an intelligence, security, or defense research environment.

Experience with IT management in a research or academic setting.

Active TS / SCI clearance

Minimum Qualifications

Education : Bachelor's degree from an accredited college or university.

Experience : Three (3) years of professional information technology experience. One (1) year leading or supervising professional staff.

Other : Additional work experience as defined above may be substituted on a year for year basis for up to four (4) years of the required education. Knowledge of UNIX Linux, BSD, AIX, Solaris, IDAP, Kerberos, Lan and Wan TCP / IP networking fundamentals.

Knowledge of best practices in administration and customer service.

Skill in oral and written communication.

Skill in the use of Google Office Suite.

Ability to interpret and apply policies, procedures, regulations, and laws.

Ability to multitask while demonstrating a commitment to customer service and sensitivity to a culturally and ethnically diverse community.

Additional Job Details

Required Application Materials : Cover Letter, Resume, List of References

Best Consideration Date : 2 / 14 / 25

Posting Close Date : NA

Open Until Filled : Yes

Job Risks

Not Applicable to This Position

Financial Disclosure Required

For more information on Financial Disclosure, please visit Maryland's State Ethics Commission website.

Department

VPR-Applied Research Lab for Intelligence & Security

Worker Sub-Type

Staff Regular

Salary Range

122,300 - $146,760

Benefits Summary

For more information on Regular Exempt benefits, select this link.

Background Checks

Offers of employment are contingent on completion of a background check. Information reported by the background check will not automatically disqualify anyone from employment. Before any adverse decision, the finalist will have an opportunity to provide information to the University regarding disclosable background check information. The University reserves the right to rescind the offer of employment or otherwise decline or terminate employment if the information reported by the background check is deemed incompatible with the position, regardless of when the background check is completed.

Employment Eligibility

The successful candidate must complete employment eligibility verification (on Form I-9) by presenting documents that establish identity and work authorization within the timeframe required by federal immigration law, and where applicable, to demonstrate renewed employment authorization. Failure to complete employment eligibility verification or reverification within the timeframe set forth by law may result in suspension or termination of employment.

EEO / AA Statement

The University of Maryland, College Park is an Equal Opportunity / Affirmative Action Employer; all qualified applicants, including veterans and people with disabilities, will receive consideration for employment. UMD is actively engaged in recruiting, hiring, and promoting underrepresented communities. Please read the entire University of Maryland Equal Employment Opportunity and Affirmative Action Statement of Policy.

Women, Minorities, Disabled, Veterans, and LGBTQ Welcome!

Diversity Statement

The University of Maryland, College Park, an equal opportunity / affirmative action employer, complies with all applicable federal and state laws and regulations regarding nondiscrimination and affirmative action; all qualified applicants will receive consideration for employment. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, religion, sex, national origin, physical or mental disability, protected veteran status, age, gender identity or expression, sexual orientation, creed, marital status, political affiliation, personal appearance, or on the basis of rights secured by the First Amendment, in all aspects of employment, educational programs and activities, and admissions.

Title IX Non-Discrimination Notice

The University of Maryland (UMD) does not discriminate on the basis of sex, gender identity or expression, sexual orientation, race, color religion, national origin, ethnicity, physical or mental disability, protected veteran status, age, genetic information or any other characteristic protected by law in its programs and activities. Specifically, Title IX prohibits discrimination on the basis of sex in UMD programs and activities, including with respect to admission and employment.

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Salary : $122,300 - $146,760