What are the responsibilities and job description for the Enrollment Associate position at University of Massachusetts Global (UMass Global)?
A company is looking for an Enrollment Associate (Temporary Full Time).Key ResponsibilitiesHandle inbound and outbound calls and chat inquiries to assist prospective students with program and admission informationBuild rapport with prospective students and provide guidance to facilitate the enrollment processUpdate key contact information and manage customer interactions using information technology systemsRequired QualificationsAssociate's degree or equivalent combination of experience and educationOne year of call center or customer service experience, preferably in a call center environmentPrior experience in higher education or consultative sales is a plusAptitude for learning new software applications quicklyAbility to work flexible hours, including evenings and weekends
