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Program Coordinator - FHC

University of Massachusetts Medical School
Shrewsbury, MA Other
POSTED ON 2/27/2025
AVAILABLE BEFORE 2/25/2026

Overview

POSITION SUMMARY:

Under the general supervision of the Director, the Program Coordinator provides a full range of advanced level complex support services. This position will be responsible for coordinating assigned program activities and leading small projects.

Responsibilities

ESENTIAL FUNCTIONS:

  • Coordinate and perform high level, complex, and varied administrative tasks requiring a high degree of independent action and the setting of priorities and procedures.
  • Provide technical assistance and advice to staff concerning assigned programs in order to exchange information, resolve problems and ensure compliance with established policies, procedures and standards.
  • Coordinate and monitor assigned program activities.
  • Lead small projects in collaboration with the Director or designee.
  • Review and analyze data relating to program effectiveness.
  • Prepare for meetings including developing agendas and collecting material for distribution
  • Coordinate follow up as necessary after meetings with internal and external participants
  • Works closely with Director(s) in the planning and development of activities in a timely and efficient manner
  • Develop and maintain an effective relationship with team members, senior leadership and other project stakeholders.
  • Update the Director or designee on issues or challenges related to program administration in a timely manner.
  • Recommend alternative courses of action and implement changes when necessary.
  • Participate in the evaluation and implementation of changes in program processes, and ensure that proper procedures are followed.
  • Develop and maintain personnel action forms, including oversight of all PA and payroll processing and maintaining personnel files.
  • Review pertinent correspondence, communications and other background materials on a daily basis to remain current on project and operation details
  • Draft routine correspondence, meeting minutes, management reports for the Director or designee and department staff
  • Maintain the confidentiality of all business documents and correspondence per UMass Chan/ForHealth Consulting policies and HIPAA regulations
  • Develop and maintain time schedules for program staff, project events and office activities

Qualifications

REQUIRED QUALIFICATIONS:

  • Bachelor's Level Degree or equivalent in Business Administration or related field
  • 0-1 years of office experience
  • Demonstrated project coordination skills, demonstrated experience in setting priorities, delegation of duties, and independent decision-making
  • Proven experience in managing budgets, maintaining record systems, and administering management practices
  • Ability to work in a team and meet performance deadlines in a dynamic environment.
  • Possess the organizational, verbal, written and interpersonal skills necessary to interact effectively with all levels of personnel
  • Proficient in Microsoft Office products
  • Demonstrated ability to work appropriately with confidential information.

Additional Information

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