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Professional Academic Advisor/Retention Support Specialist (part-time/temporary)

University of Massachusetts
Lowell, WI Part Time|Temporary
POSTED ON 2/9/2025
AVAILABLE BEFORE 5/8/2025

Professional Academic Advisor / Retention Support Specialist (part-time / temporary)

Job no : 523652

Work type : Staff Part Time

Campus : UMass Lowell

Department : Center for Learning

Categories : Academic Advising & Learning Resources

General Summary of Position :

  • General academic advising for students on program and general education requirements; registration matters; departmental, college, and university policies and procedures; academic success strategies; financial literacy; graduation requirements; and career options.
  • Manage, advise, and provide outreach to students with academic alerts, on academic warning, students readmitting to the university, and others that may require added support and contact throughout the semester.
  • Collaborate on student retention initiatives, conduct re-enrollment outreach, and deliver academic success skills presentations and workshops.
  • Collaborate with the Solution Center, Career Services, Registrar's Offices, Admissions, and other campus offices to resolve barriers to success and ensure students receive timely information, support, and guidance.
  • Routinely maintain and update undergraduate student records online via Salesforce CRM.

Minimum Qualifications (Required) :

  • Bachelor's Degree with experience in higher education.
  • Working knowledge of Student Information Systems (SIS) and Salesforce CRM preferred.
  • Working knowledge of academic support and success practices.
  • Special Instructions to Applicants :

    Initial review of applications will begin immediately and continue until the position is filled. However, the position may close when an adequate number of qualified applicants is received.

    This is a part-time, temporary, non-unit, non-benefited position.

    Please include a resume and cover letter with your application. Names and contact information of three references will be required during the application process.

    Advertised : Jun 07 2024 Eastern Daylight Time

    Applications close :

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