Temporary Professional - Faculty Led Programs Coordinator

Temporary Professional - Faculty Led Programs Coordinator

Job no : 526173

Work type : Hourly

Campus : UMass Amherst

Department : International Programs

Pay Grade : No Pay Grade

Categories : Temporary Non-Benefited

About UMass Amherst

UMass Amherst, the Commonwealth's flagship campus, is a nationally ranked public research university offering a full range of undergraduate, graduate, and professional degrees. The University sits on nearly 1,450-acres in the scenic Pioneer Valley of Western Massachusetts and offers a rich cultural environment in a bucolic setting close to major urban centers. In addition, the University is part of the Five Colleges (including Amherst College, Hampshire College, Mount Holyoke College, and Smith College), which adds to the intellectual energy of the region.

Job Summary

The Faculty-Led Programs Coordinator provides essential administrative, marketing, and communications support for the Faculty-Led Programs within the Office of Global Affairs (OGA). This position plays a key role in supporting the development, implementation, and advising of Faculty-Led Programs, including managing program logistics, maintaining program-related documentation, contributing to marketing initiatives, and assisting in student advising to ensure the successful and sustainable operation of Faculty-Led Programs.

Essential Functions

• Assists with regular communication with students and families via email and phone, ensuring consistent support throughout the application process while advising students on faculty-led program accommodations, activities, academics, and finances.
• Coordinates recruitment activities and events in collaboration with the faculty-led program team, program leaders, in-country providers, and student alumni. These include tabling, class visits, information sessions, and semi-annual study abroad fairs. Liases with departmental Marketing and Communications specialists across campus to enhance the visibility and engagement of events.
• Maintains and updates faculty-led program brochures, applications, forms, marketing materials, and other program documentation to ensure accuracy and relevance for each new program iteration.
• Coordinates the planning and execution of virtual and in-person pre-departure orientations for students and program leaders, ensuring all logistics, materials, and schedules are in place. Provides day-of support, organizes participant resources, and prepares, delivers, and tracks make-up assignments for absentees.
• Reviews applicant data for faculty-led programs, prepares reports, and presents findings to the faculty-led programs team to identify opportunities for improvement. Develops strategies to enhance applicant retention and follow-through, ensuring programs meet and exceed enrollment targets.
• Collaborates with the Office of Global Affairs (OGA) registrar to track faculty-led program coursework and student transcripts to ensure accurate academic records.
• Contributes to program debriefs with the faculty-led team, program leaders, and in-country partners. Creates and manages re-entry activities and resources for returning students, and develops, compiles, and analyzes surveys and focus groups data to assess the impact and efficacy of faculty-led programs.

Other Functions

Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

Preferred Qualifications (Knowledge Skills, Abilities, Education, Experience, Certifications, Licensure)

Work Schedule

Salary Information

Special Instructions to Applicants

Along with the application, please submit a resume. References will be checked at the finalist stage. Please be prepared to provide contact information for three (3) professional references.

UMass Amherst is committed to a policy of equal opportunity without regard to race, color, religion, caste, creed, sex, age, marital status, national origin, disability, political belief or affiliation, pregnancy and pregnancy-related condition(s), veteran status, sexual orientation, gender identity and expression, genetic information, natural and protective hairstyle and any other class of individuals protected from discrimination in employment, admission to and participation in academic programs, activities, and services, and the selection of vendors who provide services or products to the University. To fulfill that policy, UMass Amherst is further committed to a program of affirmative action to eliminate or mitigate artificial barriers and to increase opportunities for the recruitment and advancement of qualified minorities, women, persons with disabilities, and covered veterans. It is the policy of UMass Amherst to comply with the applicable federal and state statutes, rules, and regulations concerning equal opportunity and affirmative action.

Advertised : Jan 13 2025 Eastern Standard Time

Applications close : Mar 31 2025 Eastern Daylight Time

Salary : $26