What are the responsibilities and job description for the Sr. Advisor, Student Financial Assistance and Employment position at University of Miami Health System?
Current Employees:
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The Sr. Advisor, Student Financial Assistance and Employment counsels and provides students with student employment information to prospective and currently enrolled students and their families. May develop special projects and recommendations. Uses professional judgment to solve financial aid problems.
Primary Duties and Responsibilities:
- Advises and counsels students, parents, and/or prospective students in person, via phone, and email with regard to all areas related to student employment.
- Assist with student employment orientations
- Support both on and off-campus employment administrative functions
- Approving and/or adding jobs to WorkDay or compensation changes
- Troubleshooting issues related to student employment or pay
- WorkDay prehire record creation
- Student position changes or terminations
- Approvals in JobX
- Assist with I-9 completion
- Determination of eligibility for various work programs
- Serves as liaison with other related university offices or departments.
- Assist with financial aid related needs particularly during peak processing and service seasons
- Other duties as assigned.
Knowledge, Skills, and Abilities:
- Analyzes data to effectively problem solve issues related to hiring, pay or record changes
- Experience in a high traffic service environment
- Experience related to financial aid or student employment is highly preferred.
- Strong written and verbal communication skills is required.
Education Requirements (Essential Requirements):
- Bachelor’s degree.
- Any appropriate combination of relevant education and/or work experience may be considered.
Work Experience Requirements (Essential Requirements):
- Three (3) years of relevant work experience in customer service. Experience in a financial aid or financial analyst capacity is highly preferred.
The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.
Job Status:
Full timeEmployee Type:
StaffPay Grade:
A6
