Sr. Program Coordinator, Student Engagement

Current Employees

If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet.

The Sr. Program Coordinator provides administrative support to faculty and acts as a liaison between faculty, students, other University units, and external entities and organizations. This role is integral to creating a transformative student experience, supporting institutional goals, and building a vibrant, inclusive campus community.

Core Job Functions

• Works closely with students to continuously evaluate their learning experience and improve the quality and value of the program.
• Develops strategic partnerships with external entities and organizations.
• Provides support, as needed, in monitoring monthly budget reports to ensure operations are within the plan.
• Ensures administrative processes and associated forms services are completed in a timely manner.
• Responds to various student, faculty, and prospective student/family requests via telephone, email, virtual room, or any other form of communication.
• Coordinates logistics and participates in events in support of the Undergraduate Jaffee Center and Miami Herbert Business School.
• Adheres to University and unit-level policies and procedures and safeguards University assets.
  
  

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

Core Qualifications

Education

High school diploma or equivalent

Certification and Licensing

Not Applicable

Experience

Minimum 3 years of relevant experience

Knowledge, Skills And Attitudes

• Strong organizational skills with the ability to analyze, prioritize, and manage multiple tasks effectively.
• Self-motivated and resourceful, with a proactive approach to problem-solving and initiative.
• Ability to maintain confidentiality and handle sensitive information with discretion and professionalism.
• Flexibility to work evenings, nights, and weekends as needed to meet departmental goals.
• Commitment to the University's core values and dedication to student success.
• Capable of working both independently and collaboratively in a team-focused environment.
• Proficiency in Microsoft Office Suite and other relevant software tools.
  
  

DEPARTMENT ADDENDUM

Department Specific Functions

• Office Operations
• Manage office supplies, ensuring timely orders to support seamless operations.
• Oversee front desk operations, including phones, virtual meeting platforms, and traffic flow in the Jaffee Center, ensuring a welcoming and efficient environment for students, faculty, and visitors.
• Manage recruiting, hiring, scheduling, training, and supervising Jaffee Center student employees, promoting their professional growth.
• Student Recruitment, Engagement and Outreach
• Interact with prospective students and families visiting Miami Herbert, providing an exceptional experience and showcasing the school's offerings
• Support recruitment initiatives as needed.
• Foster close relationships with students, faculty, and staff by maintaining effective communication and robust support for academic and engagement initiatives.
• Support the Student Life and Engagement Team's mission by reinforcing Miami Herbert's commitment to a personalized student experience.
• Program Coordination and Reporting
• Assist with Undergraduate engagement program logistics, including but not limited to event planning, scheduling, marketing, outreach, and budgeting.
• Coordinate promotion and selection process of select special scholarships and programs.
• Analyze program outcomes through data collection and assessment for continuous improvement.
• Other duties as assigned
  
  

The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.

Job Status

Full time

Employee Type

Staff

Pay Grade

A6