Patient Access Representative II

CORE JOB SUMMARY

The Patient Access Representative 2 (On-Site) (H) registers patients for clinical services by obtaining pertinent information, verifying insurance benefits, explaining pertinent documents, and collecting payments.

CORE JOB FUNCTIONS

1. Obtains, confirms, and enters demographic, financial, and clinical information necessary for financial clearance of scheduled patient accounts.

2. Contacts patients’ families or physicians’ offices to obtain missing insurance information.

3. Verifies insurance and confirms insurance eligibility of patient coverage benefits, notifying patient and referring physician in the event of failed eligibility.

4. Collaborates with scheduling departments to identify add-on patients.

5. Obtains necessary authorizations, pre-certifications, and referrals.

6. Notifies patients of liabilities and collects funds.

7. Maintains appropriate records, files, and accurate documentation in the system of record.

8. Adheres to University and unit-level policies and procedures and safeguards University assets.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

CORE QUALIFICATIONS

Education:

High school diploma or equivalent

Certification and Licensing:

Not Applicable

Experience:

Minimum 2 years of relevant experience

Knowledge, Skills and Attitudes:

· Knowledge of generally accepted accounting procedures and principles.

· Skill in completing assignments accurately and with attention to detail.

· Ability to process and handle confidential information with discretion.

· Ability to work independently and/or in a collaborative environment.

· Ability to communicate effectively in both oral and written form.

DEPARTMENT ADDENDUM

Department Specific Functions

1.

Department Specific Qualifications

Education:

Type Here

Certification and Licensing:

Type Here

Experience:

Type Here

Knowledge, Skills and Attitudes:

· Type Here

PHYSICAL REQUIREMENTS/ WORKING ENVIRONMENT

The following sections capture the physical demands and working environment that are required for this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Working Conditions

Environmental Dimension

Never

Occasionally

Frequently

Constantly

Conditions of extreme heat or extreme cold

Wet/Humid conditions

Fumes/Dust/Dirt/Smoke

Confined areas

High places

Equipment in motion

High noise levels

Environmental hazards

Exposure to TB

Exposure to Blood-borne Pathogens

Exposure to Radiant Energy

Outdoor/Exposed areas

Equipment Used

Equipment Used

Never

Occasionally

Frequently

Constantly

Vehicle Type

Operate vehicles (Select Vehicle)

Use hand tools

Use power tools

Physical Requirements

Physical Dimension

Never

Occasionally

Frequently

Constantly

Weight

Sitting

Standing

Walking

Stooping/Climbing

Carrying

Kneeling

Crouching

Bending

Crawling

Reaching

Handling

Sensory Requirements

Sensory Dimension

Never

Occasionally

Frequently

Constantly

Vision Type

Vision

Depth Perception

Color Vision

Peripheral

Concentration

Use of keyboard or touchscreen

Talking

Feeling

Smelling

The above statements are intended to describe the general nature and primary responsibilities of this job classification. Specific duties and tasks may vary based upon departmental needs. Other duties may be assigned to the above consistent with the knowledge, skills, and abilities required for the job. This a job profile description and not all duties may be assigned to a specific position in each individual department.

Job Type: Full-time

Pay: $18.00 - $24.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• 403(b)
• 403(b) matching
• Bereavement leave
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid jury duty
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Experience:

• Customer service: 2 years (Required)
• Computer skills: 1 year (Required)
• Medical office: 2 years (Required)

Ability to Commute:

• Miami, FL 33122 (Required)

Ability to Relocate:

• Miami, FL 33122: Relocate before starting work (Required)

Work Location: In person

Salary : $18 - $24