What are the responsibilities and job description for the Facilities Operations Manager position at University of Michigan Credit Union?
Are you looking for an exciting new opportunity? Here at UMCU we are passionate about our team members’ growth, success and contribution to our amazing company culture. Consider joining the University of Michigan Credit Union (UMCU) a pillar of the local community for 70 years.
The Facilities Operations Manager is responsible for leading, planning, organizing and supervising the facilities team, operations and building services functions for the Credit Union. Responsible for oversight of maintaining, at a high level, all Credit Union properties and physical assets by applying best practices as they relate to Facility Management. Leads, directs, and motivates team members in order to maintain productivity, quality, and superior service, and physical security of each location. Coordinates daily operations which include, responding to team member and department requests, vendor management and due diligence, execution of preventative maintenance programs, general repairs and facility improvements. Assists with credit union strategy, expansion, design and construction. This is a hands on leadership role. Participates in a 24 hour on call rotation.
Why join the UMCU Team?
- Work with a high energy and collaborative group of supportive professionals.
- We are committed to helping you own your career and grow professionally and personally.
- Comprehensive benefits including low cost/high coverage medical, dental, vision, leave of absence and more!
- Very generous paid time off and a very flexible work environment to help you find just the right work-life balance.
- Tuition reimbursement and a student loan debt repayment program
- Our Fidelity 401k program with employer match is one of the most generous you'll find.
- From our parental leave, to pet insurance and home office credits, our benefits package is one of the best you'll find!
What you will be doing in this role:
- Provides strategic leadership and overall direction in the area of facilities, overseeing the facilities team, including but not limited to selection and promotion, retention, recognition, engagement, direction, performance management, corrective action, compensation, job responsibilities, scheduling, training and team member development
- Ensures that the facilities department consistently meets UMCU’s service expectations in providing support and services to other departments across the organization.
- Leads, manages and oversees all vendors related, but not limited to all buildings, parking lots, landscaping, mechanical equipment, HVAC, security systems and equipment required to maintain properties. This includes routine and non-routine maintenance, repairs and inspections.
- Provides recommendations including cost estimates regarding the timing for required repair or replacement, whether routine or non-routine, of equipment including, but not limited to, boilers, air handling units and pumps
- Leads, manages and responds, when necessary, to emergency maintenance requests as required
- Assist in managing multiple construction projects beginning with the initial design phase through project completion.
- Responsible for emergency procedures plan creation and maintenance for all locations
- Leads, manages and oversees physical security of UMCU buildings including, but not limited to access, alarms, and cameras
- Responsible for creating and reviewing the annual facilities budget based on credit union’s strategic direction
- Lead and manage UMCUs relationships with key facilities related partners
- Works collaboratively with other areas internal and external for mutual benefit and the overall success of the entire group
- Leads and manages groups for new process implementation as assigned
- Volunteers in various activities sponsored by UMCU within the University of Michigan and communities served
- Maintains knowledge of and follows all credit union policies and procedures regarding BSA, OFAC, U.S. Patriot Act, Anti-Money Laundering, S.A.F.E Act, CFPB regulations and Customer Identification Program
- Other duties as assigned
What you will need for this role:
- Bachelor’s degree or in pursuit of; or equivalent combination of education and experience
- Minimum 5 years of leadership experience with increasing responsibilities required
- Minimum 5 years of experience in building and mechanical equipment maintenance and repair
- Experience with commercial electrical and /or HVAC preferred
- Excellent verbal and written communication skills required
- Attention to detail, excellent time management and organization skills required with the ability to meet deadlines
- Must be a team player and possess a high energy “can do” attitude
Physical Demands/Work Environment
- The environment is typical of an office atmosphere. The team member is frequently exposed to fumes or airborne particles, moving mechanical parts and vibration, a variety of extreme weather conditions on facility grounds. The noise level in the work environment and facility grounds can be loud
- While performing the duties of this job, the team member is very active and frequently required to sit; stand, walk, bend, kneel, stoop, crouch, crawl, climb, and talk or hear. The team member must frequently lift and/or move over 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus
