What are the responsibilities and job description for the Business Relations - Account Representative position at University of Michigan Health - Sparrow?
Positions Location: Lansing, MI
General Purpose of Job:
The Marketing/Sales Representative is responsible for planning, forecasting and implementing direct sales activities for Sparrow Occupational Health Services and CARES Employee Assistance Program to employers in the Mid-Michigan area. Included is the maintenance of relationships with existing customers and prospecting of new business to ensure continued market penetration and profitability.
Essential Duties:
This job description is intended to cover the minimum essential duties assigned on a regular basis. Associates may be asked to perform additional duties as assigned by their leader. Leadership has the right to alter or modify the duties of the position.
- Develops new clients/companies for Occupational Health Services/CARES and maintains positive relationships with existing customer base
- Solicits feedback and information from the business community to assist in improvement of services and new program development
- Provides reports to management regarding sales activities/results, employer needs, and market analysis information
- Assists in the management and coordination of client relationships. Communicates service problems to the appropriate clinic manager for resolution. Communicates the resolution of the service problem to the client.
- Participates in the development of Quality Outcome measurements for OHS
- Coordinates e-newletter communication to existing and prospective customers
- Maintains all employer profiles, records and files including address and contact changes
- Produces additional sales with current employer clients
- Functions as a member of the Occupational Health Leadership Team
Works with OHS Leadership to develop Strategic Marketing Plans for OHS and CARES
| General Requirements | None |
| Work Experience | Minimum of three years marketing, sales and/or promotion experience Minimum 1 year experience in organizing, coordinating and promoting a sales effort/strategy, in a health care environment Minimum 1 year Direct sales experience. Prior experience in Occupational Health marketing preferred |
| Education | Bachelors Degree in Business, Marketing, Public Relations, Healthcare, or related field |
| Specialized Knowledge and Skills | Knowledge of Occupational Health industry Excellent communication and interpersonal skills Must possess strong Microsoft computer skills Self-starter type individual |
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University of Michigan Health - Sparrow is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.
| Shift | Days |
| Degree Type / Education Level | Bachelor's |
| Status | Full-time |
| Facility | Match Any |
| Experience Level | New Grad |
