What are the responsibilities and job description for the NETWORK ENGINEER position at University of Missouri-Columbia?
MOREnet
Individuals employed within this professional title series, are responsible for network design, analysis and resolution of complex network problems. They ensure that networks are designed and operated efficiently to meet expected service levels to support customer LANs and related devices, applications and technologies. MOREnet Network Consultants provide guidance to end-users regarding needs assessments, network design, equipment acquisition, configuration and installation. Design elements and troubleshooting can include routing devices, servers, virtual environments, applications, network topology, wireless technologies and DNS services.
Duties include, but are not limited to:
Troubleshoot and resolve network-related problems on customer networks. Analyze trends and develop plans to minimize network issues and obtain optimal performance on a local area network. Prepare and update network-related documentation, as needed. Follow a defined and approved process to evaluate new hardware, software, and procedures to better meet customer needs. Make recommendations for installation, implementation, and customer support options. Update SalesForce in a timely and clear manner.
Provide industry best-practices, advice, guidance, and support to customers/end-users, other IT groups, and management. Provide status updates to customers/end-users and team on open issues and local area network design projects.
Travel to customer locations around the state to perform wireless and network assessments, and onsite assistance if needed. Evaluate customer networks and provide written observations and recommendations for improvement.
Provide professional services at customer locations based on specific service agreements in place, local support may include network design and updates, equipment recommendations and refresh, server/software support, network backup, etc.; set up remote management according to specific site agreements.
Install, monitor, and support MOREnet remote managed services.
Customer Outreach: Provide conference presentations, webinars or tech shares to customers and to peers.
Monday - Friday, 7:30 - 5:00
Associates degree in Computer Networking or equivalent experience.
- Strong Interpersonal skills demonstrate effective communication, both written and verbal, with customers and IT peers.
- Thorough understanding of distributed network architectures.
- Knowledge of LAN/WAN principles (i.e. TCP/IP, Ethernet, VLANs, etc.)
- Experience with router, firewall, and switch configurations.
- Excellent technical knowledge and aptitude in the areas of networks, network topologies, DNS, Network Device (Chromebook/Windows/Apple, etc. configuration and connectivity), network file servers, applicable software, and troubleshooting techniques.
- Ability to solve network infrastructure issues in a LAN/WAN environment.
- Knowledge of managed switching with VLAN integration and the ability to troubleshoot connectivity issues.
- Ability to resolve complex network issues which utilize multiple vendor platforms.
- We are seeking a candidate who exhibits both professional attire and conduct when representing our company in customer-facing roles.
- Must have valid drivers license.
BS in Computer Science preferred. CompTIA Network , Fortinet, Cisco, or Wireless Professional certifications preferred.
Experience with SalesForce
Public speaking & presentation skills
Two or more years of on-the-job experience with Next Gen Firewall setup, configuration, and troubleshooting
Salary Range: $60,000 - $75,000 Commensurate with experience
University Title: Network Engineer
Internal applicants can determine their University title by accessing the Talent Profile tile in myHR.
Visa Sponsorship Information:
Applicants must be authorized to work in the United States. The University will not sponsor applicants for this position for employment visas.
This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/totalrewards/benefits.
Equal Employment Opportunity
The University of Missouri is an Equal Opportunity Employer.
To request ADA accommodations, please call the Director of Accessibility and ADA at 573-884-7278.
Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, protected veteran status, or any other status protected by applicable state or federal law. This policy shall not be interpreted in such a manner as to violate the legal rights of religious organizations or the recruiting rights of military organizations associated with the Armed Forces or the Department of Homeland Security of the United States of America.
Salary : $60,000 - $75,000
