What are the responsibilities and job description for the Tiger Team Store Retail Sales Assistant (Student Position) position at University of Missouri?
Hiring Department
University Stores
Job Description
Tiger Team Store is the official home of the Missouri Athletics.
The student retail sales assistant is primarily responsible for performing various customer service and retail sales functions.
Essential Functions
Provide the highest level of customer service, including approaching customers with proper greeting; inquiring about their needs; maintaining a positive and friendly attitude; and helping customers with their purchases, whether it in person or over the phone.
Create a positive shopping experience for the customer by demonstrating knowledge, care, interest, and passion.
Resolve customer complaints in a timely, positive manner. Refer unresolved customer complaints to the appropriate department or individual.
Maintain an effective and professional sales floor by ensuring all aspects of the sales floor remain stocked, well merchandised, and clean, according to established guidelines.
Develop displays and product relocation as directed by student or department supervisors.
Ensure proper inventory controls are administered in a way to prevent loss.
Advise department supervisors when inventory levels on the floor are not adequate.
Utilize inventory worksheets to administer ad-hoc physical inventories to identify potential discrepancies.
Maintain back-stock according to established procedures, including maintaining a well-organized stock room, proper back-stock inventory levels, etc.
Coordinate and assist with event planning and special promotions, including sidewalk sales, weekly specials, anniversary sales, holiday shopping events, summer welcome specials, homecoming weekend, graduation fair, football games and others.
Additional Responsibilities
Maintain current knowledge of point of sale/computerized inventory control system.
Assist in training, coaching, motivating, disciplining, and evaluating part-time employees.
As with all positions, involvement with other duties and responsibilities is expected to serve the customer and maintain our University Stores mission.
Physical Requirements
Ability to communicate and comprehend verbal and written information/instruction.
Visual perception sufficient to examine merchandise and cash at close range.
Manual dexterity to handle cash, credit cards, etc., and operate a register.
Math skills sufficient to perform sales transactions.
Ability to stand and/or remain mobile for the duration of the assigned shift.
Ability to do light lifting for handling merchandise and products.
Ability to reach, bend, squat, climb, etc., as necessary to stock or retrieve merchandise.
Ability and patience to listen and understand the speech of a diverse customer base considering cultural, demographic, geographic and other important factors.
Salary
$12.00 Hourly
Shift
Hours will vary based on athletic events.
Must be available for the summer months and fall semester.
Minimum Qualifications
To be eligible for a student title, an individual must be enrolled at the University of Missouri.
Enrollment in the summer session is not required as long as the student was enrolled in the spring semester and is pre-enrolled for the fall semester. Must be able to work all home football games.
Ability to work a minimum of 15 hours per week minimum during the summer months and fall semester with increased hours during football season.
Proven ability to work well without direct supervision.
Work history showing a high level of customer service, dependability, and professional attitude.
Experience and/or understanding and interest of the retail industry indicating knowledge of customer service and merchandising techniques.
Benefit Eligibility
This is a student position and is not eligible for University benefits.
Values Commitment
We value the uniqueness of every individual and strive to ensure each person’s success. Contributions from individuals with diverse backgrounds, experiences and perspectives promote intellectual pluralism and enable us to achieve the excellence that we seek in learning, research and engagement. This commitment makes our university a better place to work, learn and innovate.
In your application materials, please discuss your experiences and expertise that support these values and enrich our missions of teaching, research and engagement.
Equal Employment Opportunity
Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, protected veteran status, or any other status protected by applicable state or federal law. This policy shall not be interpreted in such a manner as to violate the legal rights of religious organizations or the recruiting rights of military organizations associated with the Armed Forces or the Department of Homeland Security of the United States of America. For more information, call the Director of Employee and Labor Relations at 573-882-7976.
To request ADA accommodations, please call the Director of Accessibility and ADA at 573-884-7278.
Know Your Rights
To read more about Equal Employment Opportunity (EEO) please use the following links:
- Know Your Rights English Version
- Know Your Rights Spanish Version
Salary : $12 - $0
