What are the responsibilities and job description for the Assistant Director, Office of Financial Support position at University of Nebraska at Omaha?
GENERAL REQUISITION INFORMATION
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Job Title
Assistant Director, Office of Financial Support
Job Grade
AS23S
Division
Institutional Effectiveness and Student Success
College/Dept
Financial Support and Scholarship
Department
FS&S
Requisition Number
2025-00162
FTE (full-time equivalency)
100.00
Work Schedule
Monday-Friday, 8 am - 5 pm
Does the position provide the opportunity to work Remotely/Telecommuting?
Appointment Term
12- 12/12 months
Is this position essential personnel according to the inclement weather policy?
No
Pay Information
50,400
Pay Schedule
Annually
FLSA Designation
Exempt
Position Summary
The Assistant Director serves as the supervisor of the VA Benefits Processing team which serves over 900 students each year. The Assistant Director’s team is responsible for certifying all VA benefits and coordinating the state military financial assistance which includes Post 9-11 GI Bill Chapter 33, Chapter 31, Chapter 35 dependents benefits, Nebraska Waiver of Tuition, along with GI Bill Chapters 30 and 1606. This position is the expert on military-connected student debt management, teaming with Cashiering and Student Accounts (CSA) and the Veterans Administration (VA) to improve processes and mitigate the impact of a debt to students. The Assistant Director is a School Certifying Official and supervises two salaried School Certifying Officials and up to four VA Work-Study students. This position ensures compliance with the processing of all VA benefits for new and continuing students to ensure timely payment to UNO and timely payment of housing benefits to students. Resolves escalated student issues as needed. In addition, this position will work directly with the Associate Director, Financial Support & Scholarships, to assist with the management of the Satisfactory Academic Progress (SAP) program, including reviewing and making decisions on SAP appeals, collecting appropriate documentation, and helping manage the end of the semester SAP process and notify students of their status.
Job Duties
Responsibility Area:
Assist with Satisfactory Academic Progress program
Duties:
Assist in coordinating the Satisfactory Academic Progress (SAP) program, including reviewing and making decisions on SAP appeals, collecting appropriate documentation from students, and assisting in the end of semester SAP processing (reviewing grades and making sure students meet their individual academic plan or probation), and notifying students of their status.
Percentage Of Time
15
Essential Function:
Yes
Responsibility Area:
Certification of VA and Military Benefits
Duties:
VA School Certifying Official for the Post 9-11 GI Bill Chapter 33 benefit, Chapter 31 benefit, Chapter 35 dependents/spouse benefits, Nebraska Tuition Waiver, along with GI Bill Chapters 30 and 1606 students. Expert on military-connected student debt management, teaming with Cashiering and Student Accounts (CSA) and the VA to improve processes for impacted students. Management of unapplied Chapter 33 in coordination with CSA and the VA.
Percentage Of Time
65
Essential Function:
Yes
Responsibility Area:
Supervision of Staff
Duties:
Supervise two salaried School Certifying Officials and up to four VA Student Workers. Ensure timely processing of all VA benefits for new and continuing students to ensure timely payment to UNO and timely payment of housing benefits to students. Resolve escalated student issues as needed.
Percentage Of Time
20
Essential Function:
Yes
Required and Preferred Qualifications
Required Education
Bachelor’s degree
Required Experience
Minimum 3 years of related experience and/or training to the essential duties and responsibilities. Experience in working with the military and/or veteran community preferred. Equivalent combination of education and experience will be considered.
Required License/Certification
NA
Required Additional Qualifications:
NA
Preferred Education
NA
Preferred Experience
Preferred License/Certification
Preferred Additional Qualifications:
Compliance Requirements
Credit Check
Yes
Motor Vehicle Licensing Validity Check
No
Pre-employment Physical Request and Assessment
No
Drug Screen
No
