Senior Program Assistant

USNH Employees should apply within Workday through the Jobs Hub app

The Senior Program Assistant will provide support to the Money Follows the Person contract at the Institute for Health Policy and Practice. This will include conducting surveys, supporting data collection, research and evaluation, and the creation and dissemination of materials. The position can be fully remote, hybrid, or onsite at the IHPP offices in Concord or Durham. All fully remote staff at IHPP are expected to attend in-person meetings throughout the state as necessary for the job.

Duties/Responsibilities

• 75% Conduct interviews (phone, virtual, or in-person) for surveys under the Money Follows the Person contract. Assist in preparing reports and program materials. Adhere to legal requirements and regulations, such as HIPAA, maintaining confidentiality and discretion regarding survey information and records.
• 15% Support the program's day-to-day operations including quality improvement processes. This includes scheduling interviews, note-taking, tracking progress, and updating work plans.
• 10% Assist in communication and marketing for the program (e.g. outreach and education regarding the program, including social media, website, flyers, and letters)
  
  

Requirements

Minimum Acceptable Education & Experience:

• High School or equivalent with 4-6 years experience working with the public
• or Bachelor's degree, No minimum years of experience
  
  

Knowledge, Skills & Abilities

• Effective written and oral communication skills
• Computer skills (Microsoft Suite) and ability to learn new software databases
• Knowledge of or eagerness to learn about disability and aging issues
• Ability to work with diverse populations
• Proven organizational skills and attention to detail
• Work effectively with a team
• Ability to take direction as well as ability to work with minimal supervision when needed
• Effective problem-solving skills
• Effective interpersonal skills, including active listening, relationship building, dependability, and professionalism
  
  

Preferred Qualifications

• Associate or bachelor’s degree in a related health field
• Experience with older adults or adults with disabilities
• Survey experience
  
  

Required Applicant Materials

• Resume/CV
• Cover letter
  
  

The University of New Hampshire is an R1 Carnegie classification research institution providing comprehensive, high-quality undergraduate and graduate programs of distinction. UNH is located in Durham on a 188-acre campus, 60 miles north of Boston and 8 miles from the Atlantic coast and is convenient to New Hampshire’s lakes and mountains. There is a student enrollment of 13,000 students, with a full-time faculty of over 600, offering 90 undergraduate and more than 70 graduate programs. The University actively promotes a dynamic learning environment in which qualified individuals of differing perspectives, life experiences, and cultural backgrounds pursue academic goals with mutual respect and shared inquiry.

EEO Statement

The University System of New Hampshire is an Equal Opportunity/Equal Access/Affirmative Action employer. The University System is committed to creating an environment that values and supports diversity and inclusiveness across our campus communities and encourages applications from qualified individuals who will help us achieve this mission. The University System prohibits discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, veteran status, or marital status.

Location:

Durham

Salary Grade

Non-Exempt Staff 12