Student Records Specialist

USNH Employees should apply within Workday through the Jobs Hub app

Reporting to the Assistant Registrar or their designee, the Student Records Specialist is responsible for maintaining the integrity of academic records in the University’s student information system. This position works collaboratively with students, internal departments, faculty, Dean’s Offices, academic departments, academic centers and support offices. Ability to manage a wide variety of activities in a time-sensitive environment is crucial.

Duties/Responsibilities

80%

• Process and maintain undergraduate and graduate student record changes in the University’s student information system including but not limited to program changes, withdrawal and leave of absence applications and grades while ensuring FERPA compliance.
• Work with academic departments and deans’ offices on student record matters.
• On a team responsible for degree conferral. This work includes working with academic departments to ensure students have satisfied degree requirements, reviewing reports to identify missing requirements and performing outreach to students and academic departments as necessary.
• This team is responsible for three degree conferral periods a year.
  
  

15%

• Interpret and apply a variety of procedures, policies and precedents.
• Exercise independent decision making based on established guidelines.
• Work with Assistant Registrar on process-improvement.
  
  

5%

• Other duties as assigned.
  
  

Minimum Acceptable Education & Experience

• Three years of related experience, preferably in higher education, or AA degree and five years of experience, or a combination of experience and higher education equal for seven years.
• Ability to establish and maintain effective working relationships with faculty, staff, students, and the general public.
  
  

Preferred Qualifications

• Bachelor’s degree; supervisory experience; University experience; knowledge of University academic policies and procedures.
• Ability to work independently with Excel applications and strong customer service experience.
• Experience working with diverse populations.
  
  

Applicant Instructions

• Resume/CV
• Cover Letter
• Contact Information for 3 Professional References
  
  

Applications that are missing any of the required items may not move forward for consideration. Additional uploaded documents not requested in the position announcement will not be reviewed

The University of New Hampshire is an R1 Carnegie classification research institution providing comprehensive, high-quality undergraduate and graduate programs of distinction. UNH is located in Durham on a 188-acre campus, 60 miles north of Boston and 8 miles from the Atlantic coast and is convenient to New Hampshire’s lakes and mountains. There is a student enrollment of 13,000 students, with a full-time faculty of over 600, offering 90 undergraduate and more than 70 graduate programs. The University actively promotes a dynamic learning environment in which qualified individuals of differing perspectives, life experiences, and cultural backgrounds pursue academic goals with mutual respect and shared inquiry.

EEO Statement

The University System of New Hampshire is an Equal Opportunity/Equal Access employer. The University System is committed to creating an environment that values and supports diversity and inclusiveness across our campus communities and encourages applications from qualified individuals who will help us achieve this mission. The University System prohibits discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, veteran status, or marital status.

Location:

Durham

Salary Grade

Non-Exempt Staff 12