Supervisor of Academic Advisement - req# 28052

Insupport of the University's enrollment, retention and graduation goals,supervises and coordinates the day-to-day activities of the College ofEducation and Human Sciences, Center for Student Success Academic Advisementteam.

Works closely with the Center for Student Success, Operations Manager inguiding and giving direction to advisement personnel and resolving escalatedissues related to academic advisement and often conducts direct advisementsessions with students, as appropriate.

Servesas the first point-of-contact for lower-level advisors regarding complaints,complex issues, and questions related to routine advisement procedures;provides guidance and direction to advisement personnel and resolves escalatedissues associated with academic advisement and consult with supervisor ifneeded

Supervisespersonnel which typically includes recommendations for hiring, firing,performance evaluation, training, work allocation, and problem resolution.

Schedulesand coordinates the work of advisement staff and ensures quality of servicesprovided within the College of Education and Human Sciences advisement unit.

Participatesin meetings with the Operations Manager regarding the development ofadvisement, recruitment, and/or curricular programs.

Representsthe College of Education and Human Sciences to the campus community;participates in task forces, special committees, and interdepartmentalcommittees.

Conductsadvisement sessions with students, as needed to support the College ofEducation and Human Sciences student load.

Servesas Campus Security Authority as outlined by the Clery Act.

Performsmiscellaneous job-related duties as assigned.

See the Position Description for additional information.

Bachelor's degree; at least 3 years of experience directly related to the duties and responsibilities specified.

Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

• Advancedstaff knowledge and understanding of higher education student academicadvisement, development, and retention issues, trends, and programs.
• Knowledgeand comprehensive understanding of higher education processes and policiesregarding student records, management principles, regulations, and procedures.
• Abilityto coordinate, schedule, and evaluate the work of personnel to ensure qualityof service to undergraduate students.

Only applications submitted throughthe official UNMJobs site will be accepted. If you are viewing this jobadvertisement on a 3rd party site, pleasevisit UNMJobs to submit an application.

Positions posted with a Staff Type of Regular or Term are eligible for the Veteran Preference Program. See the Veteran Preference Program webpage for additional details.

The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.

The University of New Mexico requires all regular staff positions successfully pass a pre-employment background check. This may include, but is not limited to, a criminal history background check, New Mexico Department of Health fingerprint screening, New Mexico Children, Youth, and Families Department fingerprint screening, verification of education credentials, and/or verification of prior employment. For more information about background checks, visit https://policy.unm.edu/university-policies/3000/3280.html. Refer to https://policy.unm.edu/university-policies/3000/3200.html for a definition of Regular Staff.