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Temporary: Student Accounts Assistant

University of North Carolina Asheville
Asheville, NC Temporary
POSTED ON 12/27/2024
AVAILABLE BEFORE 3/31/2025
Posting Details
Position Information

Position Title Temporary: Student Accounts Assistant
Division Budget and Finance
Department Finance - Budget
Position Summary
The UNC Asheville Student Accounts Office seeks to provide a high level of support to the University and its stakeholders that is competent, approachable, reliable, empathic, and responsive. The Student Accounts team is responsible for representing these pillars in both attitude and action.
The Student Accounts Technician/Cashier directly communicates with students and their families, providing information concerning tuition and fees, student billing, payment, registration, etc. This position is also responsible for receipting payments to the University and providing customer service to the campus community regarding the receipt and processing of those funds.
Duties of this position will include:

* Communicating with students and the campus community in person, over the phone, and through email correspondence.
* Posting charges for special programs and sending updated bills to students.
* Assisting with the collections process including generating collection letters and submitting accounts to collection agencies and monitoring repayment agreements.
* Receiving and recording student payments and University receipts, maintaining cash drawer and creating bank deposits.
Position Number 006596
Full-Time/Part-Time/Intermittent Part-Time (30-40 Hrs/Wk)
Salary Information $18.00 an hour
Posting Detail Information

Posting Number T0185
Minimum Education/Experience/Skills
High school diploma or equivalency and one year of related office experience; or equivalent combination of training and experience. The preferred candidate is customer service oriented, demonstrates excellent verbal and written communication and interpersonal skills, is highly proficient with computer software applications including MS Office and Google Applications, and is a proactive problem solver. The Cashier must be able to work independently with a high level of professionalism, be well organized, flexible, and be able to manage and meet demanding deadlines.
Candidates who have experience with the Ellucian Banner System and/or more than two years of cashier experience in higher education are strongly preferred.
The ideal candidate excels in:

* Maintaining accuracy while processing large amounts of data.
* Prioritizing tasks and manage workflow so that daily deadlines are met and reports are completed timely.
* Receiving, accounting for and disbursing cash.

Maintaining, verifying, and coordinating cash accounting records from a variety of sources.
Preferred Education/Experience/Skills
An Associate's degree in business or accounting is preferred or equivalent combination of training and experience.
Knowledge, Skills, and Abilities
Work Schedule and Hours
Typical hours are Monday-Friday from 8:00a.m-5:00p.m. Employee will work 30 hours per week within these hours. Some additional evening and weekend hours during peak periods may be needed.
Posting Date 09/15/2024
Closing Date 03/31/2025
Open Until Filled No
Anticipated Start Date
Special Instructions to Applicants
Community Expectations During this time it is important that the community understand how UNC Asheville operates and what is expected of community members as we work together to prioritize everyone's health and safety. Please see UNC Asheville's Community Expectations for more information. UNC Asheville's Community Expectations.
Quicklink for Posting https://jobs.unca.edu/postings/7575

UNC Asheville is an Equal Employment Opportunity/Affirmative Action employer and will not discriminate against applicants and employees on the basis of race, ethnicity, national origin, religion, age, sex, sexual orientation, gender identity, disability, political affiliation, protected veteran status, genetic information, and any other legally protected status with respect to all terms, conditions, and privileges of university-sponsored activities, employment, and the use of university facilities.


 

Salary : $18

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