What are the responsibilities and job description for the Networking Technician position at University of North Carolina at Chapel Hill?
Posting Information
Department
Information Technology-SOM-420401
Career Area
Information Technology
Is this an internal only recruitment?
No
Posting Open Date
04/09/2025
Application Deadline
04/30/2025
Position Type
Permanent Staff (SHRA)
Position Title
Networking Technician - Contributing
Salary Grade Equivalent
IT01
Working Title
Networking Technician
Position Number
00034604
Vacancy ID
P020310
Full-time/Part-time Permanent/Time-Limited
Full-Time Permanent
If time-limited, estimated duration of appointment
Hours per week
40
Work Schedule
Monday – Friday (8am – 5pm)
Work Location
Chapel Hill, NC
Position Location
North Carolina, US
Hiring Range
$45,075 - $62,032
Pay Band Information
To learn more about the pay band for this branch and role, please see the Career Banding rates spreadsheet.
Position Summary Information
Be a Tar Heel!
A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation’s top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.
One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.
University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC-Chapel Hill offers full-time employees a comprehensive benefits package, paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance.
Primary Purpose of Organizational Unit
The School of Medicine Information Technology (IT) Office provides centralized computer support and information system support for the School of Medicine community, from medical students to faculty to administrative staff. Services include central help desk and desktop support; administrative and clinical application support; novel application development and database hosting; research IT and data science initiatives; infrastructure services including physical, virtual, and cloud provisioning; physical networking installation and management; and web development. Additional services include managing the School of Medicine official web presence; classroom video recording and streaming systems; video production and editing; video conferencing; and digital signage.
Position Summary
The primary purpose of this position is to support the installation, management, and troubleshooting of the data network within the School of Medicine including physical cabling, network electronics, configuration changes, documentation, and consultation. This position reports to the Director of Infrastructure and Operations and coordinates activities with the Network Analyst. This position will also maintain a strong working relationship with ITS Communications Technology staff and partner with them to execute high level networking projects.
Minimum Education and Experience Requirements
Associates Degree in Electronics, Networking Technology or a closely related degree;
Graduation from high school and two years of networking related experience or an equivalent combination of education and experience
Graduation from high school and two years of networking related experience or an equivalent combination of education and experience
Required Qualifications, Competencies, and Experience
Demonstrated experience with cable installation, termination, and troubleshooting
Preferred Qualifications, Competencies, and Experience
- Demonstrated experience with structured cabling practices including cable installation, termination, and troubleshooting
- Documented experience with ISO network model
- State of North Carolina Driver’s License (or equivalent) to operate van
- Network certification such as CompTIA Network
- 6 months plus experience with network technologies (VLANs, VoIP, AVoIP, Switch configuration)
- Experience with ITSM tools such as Remedy or ServiceNow
Required Licenses/Certifications
Special Physical/Mental Requirements
Incumbent must be able to work above ceiling tiles, pull cables over long runs, install networking electronics in telecom racks, and move up to 25 pounds with or without reasonable accommodation.
Campus Security Authority Responsibilities
Position/Schedule Requirements
Salary : $45,075 - $62,032
