What are the responsibilities and job description for the Public Safety Telecommunicator position at University of North Carolina at Chapel Hill?
Posting Information
Department
UPD Police - 234401
Career Area
Police/Security
Posting Open Date
12/10/2024
Application Deadline
02/17/2025
Position Type
Temporary Staff (SHRA)
Position Title
Public Safety Telecommunicator
Position Number
20001243
Vacancy ID
S024460
Full-time/Part-time
Part-Time Temporary
Hours per week
20
Work Schedule
Varies based on the needs of the UNC E9-1-1 Communications Center
Position Location
Hiring Range
$23/hour - $24.00/hour
Proposed Start Date
Estimated Duration of Appointment
6 months not to exceed 11 months
Position Information
Be a Tar Heel!
A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation’s top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.
One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.
University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks that include numerous retail and restaurant discounts, savings on local child care centers and special rates for performing arts events.
Primary Purpose of Organizational Unit
UNC Police supports the University’s core mission of teaching, research, and public service by developing partnerships that, through the encouragement of problem-solving and communications, seek to identify and address public safety needs with professionalism and integrity, all while protecting North Carolina’s future.
Position Summary
- The primary purpose of this position is to operate the UNC E9-1-1 Communications Center effectively and efficiently 24 hours a day, 365 days a year, ensuring law enforcement response, emergency response and other miscellaneous needs. This consists of collecting, processing, prioritizing and disseminating information from and to multiple resources and agencies under stressful conditions.
- This position is necessary to ensure continued, uninterrupted University operations during periods of adverse weather and/or emergency situations, including those that require the University to close. As such, the employee is required to report to work when scheduled during these types of events.
- Position involves operating multiple computer systems simultaneously, including CAD, DCIN, Alarm systems, computerized multi-line/channel telephone and radio systems while performing other multi-task duties on a continuous basis. Position involves listening, documenting, and communicating verbally and in writing over the telephone, radio, and in person.
- Position requires the interpretation of audible noises, signals, and tones from various computer operating systems and programs.
Minimum Education and Experience Requirements
High School diploma and sufficient experience to demonstrate ability to work under pressure. Additional Education and Experience will be necessary for progressive steps (Journey and Advanced). Requires certification as a Division of Criminal Information computer operator or the ability to achieve certification within 45 days of employment. May require Basic Telecommunicator Certification in accordance with the provisions of the North Carolina Criminal Justice Training and Standards Commission or the ability to achieve certification within one year of employment. All degrees must be received from appropriately accredited institutions.
Required Qualifications, Competencies, and Experience
Requires certification as a Division of Criminal Information computer operator. Requires Basic Telecommunicator Certification in accordance with the provisions of the North Carolina Criminal Justice Training and Standards Commission.
Preferred Qualifications, Competencies, and Experience
Previous Emergency Communications Dispatch experience and computer experience
Special Physical/Mental Requirements
Applicant must meet physical requirements of the North Carolina Sheriff’s Training and Standards including physical examination and drug screening. Must be able to sit for extended periods of time with or without accommodation.
Campus Security Authority Responsibilities
This position is designated as a Campus Security Authority in accordance with the Clery Act. This position will be required to report Clery crimes to the Clery Compliance Manager and complete annual training about reporting responsibilities.
Salary : $23 - $24
