What are the responsibilities and job description for the Assistant Director of Ticket Operations position at University of North Carolina Charlotte?
Assistant Director of Ticket Operations
Applicant Documents
Please see Special Instructions for more details.
- UNC Charlotte Benefits Information: https://hr.charlotte.edu/benefits/benefits-overview/
- The finalist will be subject to a Criminal Background Check and/or a Motor Vehicle Report.
- Please upload reference information, including names, position titles and company/institutions, phone numbers, and email addresses of at least two current/previous supervisors. The Search Committee will not contact references without first verifying permission with the finalist.
- Your resume and cover letter will be used to evaluate your written communication skills as well as supporting documents of your knowledge, skills, abilities, education, and professional experience.
- Please ensure your application reflects the knowledge, skills, abilities, and experiences to support your answers to the supplemental questions. (see the job duties section of previous employment).
Position Information
Posting Specific Questions
General Information
| Vacancy Open to | All Candidates |
|---|---|
| Employment Type | Permanent - Full-time |
| If time-limited, note appointment end date | |
| Hours per week | 40 |
| Months per year | 12 |
| Position Number | 012579 |
| NC Salary Grade Equivalency | GN05 |
| Classification Title | University Program Associate - Contributing |
| Working Title | Assistant Director of Ticket Operations |
| Salary Range | $35,589 - $46,680 |
| Anticipate Hiring Range | $35,589 - $42,436 |
| FLSA Status | Non Exempt |
| Division | Athletics |
| Department | Athletics (Adm) |
| Work Unit | Athletics Admin/Support |
| Work Schedule | 8:00 am - 5:00 pm; Monday - Friday with evening and weekend hours required in conjunction with scheduled athletic events. |
| Primary Purpose of Position | The primary purpose of the Assistant Director of Ticket Operations is to assist with the ticket operations of the Charlotte 49ers Ticket Office at UNC Charlotte. |
| Minimum Education/Experience |
Required Minimum Qualifications: Bachelor's degree; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions. University Preferred Qualifications: Graduation from a four-year college or university; or an equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions. |
| Essential Job Duties | Daily and event operations of the Charlotte 49ers Ticket Office at UNC Charlotte to include daily reporting and deposits of ticket revenues, maintaining accurate record keeping, and presenting inbound and outbound ticket purchasing opportunities for multiple university athletic events based on established athletic department and athletic foundation policies. |
| Other Work Responsibilities | Works football gamedays and other assigned sports and special events. Manages home events for sports to be assigned. Assists with maintaining and updating ticketing hardware and software. Assists with game day event ticket staff training and scheduling. |
| Departmental Preferred Experience, Skills, Training/Education |
|
| Necessary Licenses or Certifications | |
| Work Location | Athletic Ticket Office |
| Posting date | 02/05/2025 |
| Closing date | 02/19/2025 |
| Proposed Hire Date | 03/05/2025 |
| Contact Information | |
| Special Notes to Applicants |
|
Required fields are indicated with an asterisk (*).
- *
How did you hear about this employment opportunity?
- UNC Charlotte Website
- HERC Job Board
- Inside Higher Education
- Circa (formerly known as Local JobNetwork)
- Another Website
- Agency Referral
- Advertisement/Publication
- Personal Referral
- Other
-
Where did you learn about this posting?
(Open Ended Question)
- *
Do you have professional experience working in a college athletic ticket office? If yes, please explain your experience.
(Open Ended Question)
- *
Do you have professional experience working with Paciolan ticketing software, group sales, and secondary ticket sales platforms? Please explain your experience.
(Open Ended Question)
Required Documents
- Resume / Curriculum Vitae
- Cover Letter / Letter of Interest
- Contact Information for References
The University of North Carolina at Charlotte is an Affirmative Action/Equal Opportunity employer and an ADVANCE Institution that strives to create an academic climate in which the dignity of all individuals is respected and maintained. Women, minorities, veterans, and individuals with disabilities are encouraged to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, disability, gender identity or sexual orientation.
Salary : $35,589 - $46,680
