What are the responsibilities and job description for the Associate Director for Student Success position at University of North Carolina Charlotte?

Associate Director for Student Success

Please see Special Instructions for more details.

The finalist will be subject to a Criminal Background Check and/or a Motor Vehicle Report
The Search Committee will not contact references without first verifying permission with the finalist.
Please ensure your resume reflects the knowledge, skills, abilities, and experiences to support your answers to the supplemental questions.
Do not write 'see resume' on your application when completing the job duties section.
UNC Charlotte Benefits Information: https://hr.charlotte.edu/benefits/benefits-overview/

Position Information

General Information

Position Number	001356
Vacancy Open to	UNC Charlotte Employees Only
Working Title	Associate Director for Student Success
Position Designation	EHRA Non-Faculty
Employment Type	Permanent - Full-time
Months per Year	12
Work Schedule	The UCAE is open from 8:00am to 7:00pm Monday through Thursday and from 8:00am until 5:00pm on Fridays. Work schedules are flexible within those operating hours including up to one day of remote work each week. Some evening and weekend hours will be required
Hours per week	40
FLSA Status	Exempt
Division	Academic Affairs
Department	Academic Services (Adm)
Work Location	Colvard
Salary Range	$66,950
Primary Purpose of Department	The University Center for Academic Excellence (UCAE) provides academic support services and resources that increase learning effectiveness, enhance student success, and promote academic excellence. These high-quality support services include course-based assistance, academic skill development, and support for academically at-risk students. The UCAE collaborates with departments and programs across campus to assist students in achieving their academic potential. Our programs and services are continuously improved through routine examination of student learning outcomes, program and service evaluations, and strategic goals. Within the UCAE, the Student Success team specifically leads efforts to support academically at-risk students including those on academic probation and reinstated from academic suspension.
Primary Purpose of Position	The Associate Director for Student Success leads programs within the UCAE focused on the success and retention of academically at-risk students. This includes the 49er Rebound program and its options: UCOL 1300 Academic Success Seminar, UCOL 1305 49er Focus, and Students Obtaining Success (SOS) Peer Mentoring. The Associate Director focuses on developing strategies to help at-risk students learn the skills and strategies necessary to succeed in courses, attain academic success, and progress to graduation. The Associate Director is a member of the Senior Staff of the UCAE, providing leadership to a range of programs and services.
Summary of Position Responsibilities	Academic Recovery Responsibilities Lead the 49er Rebound program to support 1,200 academically at-risk students each semester including strategic planning, assessment, and logistics. Lead outreach and interventions for students on academic probation and reinstated from suspension. Oversee the curriculum development and administration of UCOL 1300 and UCOL 1305. Oversee the operations of the SOS Peer Mentoring program. Teach UCOL 1300 or 1305 as needed Supervise two professional staff members, three Graduate Teaching Assistants, and 30 undergraduate peer mentors Learning Center Responsibilities Direct the UCAE's efforts to improve retention and overall student success through committee work, task forces, and projects determined on an annual basis. Support initiatives that enhance the teaching and learning process. Develop and deliver trainings, workshops, and class content in support of programs and services.
Minimum Education/Experience	Master's degree in higher education, counseling, or related discipline required. Experience with program development, administration, and assessment required. Minimum five years of experience working in college/university setting or transferable experience necessary. Experience with academic support programs, retention programs, and work with at-risk students strongly preferred. Supervision and training experience required. Strong verbal and written communication skills, and analysis skills, essential.
Preferred Education, Knowledge, Skills and Experience	Education, licensure, and/or experience in college student mental health and case management. Familiarity with short-term intervention modalities such as Solution-Focused Brief Therapy or Motivational Interviewing. Detailed understanding of academic standing and readmission policies at UNC Charlotte. Teaching experience at the college level in the field of life and career planning, first-year experience, student success strategies, and/or academic recovery skills. Experience with change management and collaboration in launching new, large-scale initiatives.
Necessary Certifications/Licenses
Preferred Certifications/Licenses
Special Notes to Applicants	The finalist will be subject to a Criminal Background Check and/or a Motor Vehicle Report The Search Committee will not contact references without first verifying permission with the *finalist. Please ensure your resume reflects the knowledge, skills, abilities, and experiences to support your answers to the supplemental questions.* Do not write 'see resume' on your application when completing the job duties section. UNC Charlotte Benefits Information: https://hr.charlotte.edu/benefits/benefits-overview/
Posting Open Date	03/24/2025
Posting Close Date	03/28/2025
Open Until Filled	No
Proposed Hire Date	05/01/2025
If time-limited please indicate appointment end date
Contact Information

Posting Specific Questions

Required fields are indicated with an asterisk (*).

* How did you hear about this employment opportunity?
- UNC Charlotte Website
- HERC Job Board
- Inside Higher Education
- Circa (formerly known as Local JobNetwork)
- Another Website
- Agency Referral
- Advertisement/Publication
- Personal Referral
- Other
Where did you learn about this posting?
(Open Ended Question)
* This posting is for UNC Charlotte permanent employees only. Are you a current UNC Charlotte permanent part-time or full-time employee?
- No
- Yes

Applicant Documents

Required Documents

Resume / Curriculum Vitae

Optional Documents

Cover Letter / Letter of Interest
Unofficial Transcripts
Statement of Research, Teaching & Leadership
Contact Information for References

The University of North Carolina at Charlotte is an Affirmative Action/Equal Opportunity employer and an ADVANCE Institution that strives to create an academic climate in which the dignity of all individuals is respected and maintained. Women, minorities, veterans, and individuals with disabilities are encouraged to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, disability, gender identity or sexual orientation.

Salary : $66,950

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