What are the responsibilities and job description for the Business Services Coordinator position at University of North Carolina Charlotte?

Business Services Coordinator

Please see Special Instructions for more details.

UNC Charlotte Benefits Information: https://hr.charlotte.edu/benefits

The finalist may be subject to a criminal background check and/or motor vehicle report.

Please upload reference information including names, position titles and company/institutions, phone numbers, and email addresses of at least two current/previous supervisors.

The Search Committee will not contact references without first verifying permission with the finalist.

Please ensure your full range of knowledge, skills, abilities, experience, and education are listed on your application.

Do not write 'see resume' on your application when completing the job duties section.

Please ensure your application reflects the knowledge, skills, abilities, and experiences to support your answers to the supplemental questions. (see the job duties section of previous employment).

Please submit a resume and cover letter with your application if requested.

These documents will be used to evaluate your written communication skills as well as supporting documents of your knowledge, skills, abilities, education, and professional experience.

Position Information

General Information

Vacancy Open to	All Candidates
Employment Type	Permanent - Full-time
If time-limited, note appointment end date
Hours per week	40
Months per year	12
Position Number	001333
NC Salary Grade Equivalency	GN09
Classification Title	Business Services Coordinator - Advanced
Working Title	Business Services Coordinator
Salary Range	$44,640 - $55,800
Anticipate Hiring Range	$44,640 - $55,702
FLSA Status	Non Exempt
Division	Academic Affairs
Department	International Programs (Adm)
Work Unit	International Programs
Work Schedule	Monday - Friday from 8:00 am - 5:00 pm with occasional evening and weekend hours required.
Primary Purpose of Position	The purpose of this position is to serve as the primary budget officer for OIP. OIP's revenues and expenses exceed $2,000,000 annually, of which less than 20% comes from State allocated resources.
Minimum Education/Experience	Required Minimum Qualifications: Bachelor's degree in business administration or a related discipline; or an equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions. University Preferred Qualifications: Four year degree in a related business function and two or more years of experience in accounts reconciliation, business processing, office management, or human resources; or an equivalent combination of training and experience.
Essential Job Duties	Financial Program Monitoring and Management The purpose of this position is to serve as a budget officer for the Office of International Programs (OIP). OIP's annual revenues and expenses exceed $2,000,000, with less than 20% coming from state allocated resources. This position ensures continuous awareness of the business and financial functions within the unit or organization, providing guidance on both historical and current data to give an overview of the department's operations.
Other Work Responsibilities	Key Responsibilities: Process payments for stipends, temporary staff, part-time faculty, and oversee related processes within the Office of International Programs. Collect and analyze financial information, prepare reports in accordance with business practices and internal control procedures. Maintain day-to-day financial responsibility for OIP by ensuring accuracy and validity of transactions and proper record-keeping. Reconcile all OIP financial transactions monthly with the University's financial system (Banner and Malibu). Act as a delegate for travel requests and travel expenses related to this organization. Serve as a university purchasing card holder and 49er Mart requestor for OIP. Assist the OIP Business Manager with personnel functions, including acting as a back-up for SHRA and EHRA personnel coordination, Kronos employee time records, and NinerTalent administration. Compile annual data for budgeting and end-of-cycle reporting as requested by the OIP Business Officer. Manage study abroad travel and assign tasks to the Business Services Coordinator and Administrative Support. Lead training efforts across the OIP departments and administrative units. Assist the OIP Business Manager with general administrative and special projects, serving as a backup in their absence. Technical Knowledge: Maintain current knowledge of system restrictions and regulations governing all university fund types used by OIP, including general funds, unrestricted trust funds, restricted trust funds, grants, and agency funds. Stay informed on regulations and procedures associated with the Credit Card Processing Systems (i.e., PCI-DSS), Purchasing Card, 49er Mart, EPAF, Web Time Entry, Kronos, ARCHIBUS, and Concur. Have advanced-level knowledge of spreadsheet software (MS Excel), the Banner Finance Module, and Malibu, as well as intermediate knowledge of general office productivity software. Serve as a resource on business procedures and interpreting financial and budget policies. Attend information and training sessions to stay updated on all relevant university financial, personnel, and administrative policies. Problem Solving: Use effective problem solving skills in financial, personnel, and administrative areas. Proactively identify potential issues and bring them to the attention of the OIP Business Manager. Develop and implement solutions to problems of moderate complexity, assisting with more complex resolutions as needed. Communications: Effectively communicate with OIP staff, other university departments, and outside parties to gather and disseminate relevant information. Simplify complex financial, administrative, and personnel issues for better understanding and accessibility. Utilize various communication methods, including email, verbal discussion, and official memoranda. Maintain confidentiality and discretion when handling sensitive financial and personnel information. Lead all financial training initiatives within the OIP departments and administrative units. Leading Work Teams: Provide guidance and training to unit-level administrative assistants to ensure a proper understanding of financial and administrative procedures. Review financial documents submitted by administrative assistants to ensure they are completed correctly. Serve as a backup in the absence of the OIP Business Manager.
Departmental Preferred Experience, Skills, Training/Education	Bachelor's degree in business administration or a related discipline; Master's degree preferred in business, public administration. 3 years of experience in accounts reconciliation, business processing, office management, or human resources in higher education. 3 years of experience in an administrative and financial accounting support role within a college/university setting (experience within the UNC system schools is preferred). 3 years of experience with travel policies and procedures, including international travel experience; UNC experience preferred. Overseas work or study experience, and/or experience working with international populations. Intermediate to advanced knowledge of Banner Finance and Malibu. Intermediate to advanced knowledge of office productivity software, including MS Office Suites and Google Suite. Ability to utilize financial and information systems to process financial data, manage and analyze data, and present results and reports effectively using technology. Must possess strong customer service skills, demonstrating the ability to interact positively and professionally with clients, address their needs promptly, and resolve any issues with efficiency and courtesy. Excellent team-building skills, fostering a collaborative and supportive work environment, and contributing to the success of the team by encouraging open communication, mutual respect, and cooperation. Ability to work independently and efficiently with minimal supervision, demonstrating strong self-motivation, time management, and problem-solving skills to successfully complete tasks and meet deadlines.
Necessary Licenses or Certifications
Work Location	Offfice of International Programs
Posting date	01/13/2025
Closing date	01/20/2025
Proposed Hire Date	03/17/2025
Contact Information
Special Notes to Applicants	UNC Charlotte Benefits Information: https://hr.charlotte.edu/benefits The finalist may be subject to a criminal background check and/or motor vehicle report. Please upload reference information including names, position titles and company/institutions, phone numbers, and email addresses of at least two *current/previous supervisors.* The Search Committee will not contact references without first verifying permission with the *finalist*. Please ensure your full range of knowledge, skills, abilities, experience, and education are listed on your application. Do not write 'see resume' on your application when completing the job duties section. Please ensure your application reflects the knowledge, skills, abilities, and experiences to support your answers to the supplemental questions. (see the job duties section of previous employment). Please submit a resume and cover letter with your application if requested. These documents will be used to evaluate your written communication skills as well as supporting documents of your knowledge, skills, abilities, education, and professional experience.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

* How did you hear about this employment opportunity?
- UNC Charlotte Website
- HERC Job Board
- Inside Higher Education
- Circa (formerly known as Local JobNetwork)
- Another Website
- Agency Referral
- Advertisement/Publication
- Personal Referral
- Other
Where did you learn about this posting?
(Open Ended Question)
* How many years of experience in accounts reconciliation, business processing, office management, or human resources in higher education do you have as it relates to the position you are applying to?
- 1 - 2 years all with Higher Education
- 2 - 3 years all with Higher Education
- 3 - 5 years all with Higher Education
- Over 5 years all with Higher Education
- less that 3 years of experience not all within Higher Education
- More than 3 years of experience not all with Higher Education
* Do you have at least 3 years of experience in an administrative and financial accounting supporting role as it relates to the position you are applying to?
- Yes
- No
* Do you have experience with travel policies and procedures, including international travel experience as it relates to the position you are applying to?
- Yes
- No
- Knowledge of with limited experience

Applicant Documents

Required Documents

Resume / Curriculum Vitae
Cover Letter / Letter of Interest
Unofficial Transcripts
Contact Information for References

Optional Documents

The University of North Carolina at Charlotte is an Affirmative Action/Equal Opportunity employer and an ADVANCE Institution that strives to create an academic climate in which the dignity of all individuals is respected and maintained. Women, minorities, veterans, and individuals with disabilities are encouraged to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, disability, gender identity or sexual orientation.

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