What are the responsibilities and job description for the Conference Services Assistant position at University of North Carolina Charlotte?
Conference Services Assistant
Applicant Documents
Please see Special Instructions for more details.
On-Campus Housing provided (from 05/19/2025-08/01/2025). Must not be taking summer classes.
*Temporary staff employees are ineligible to receive benefits (leave, health coverage, State service credit, etc.). They are, however, covered by Worker's Compensation provisions.
*Temporary staff employees are ineligible to receive benefits (leave, health coverage, State service credit, etc.). They are, however, covered by Worker's Compensation provisions.
However, any non-permanent employee hired to work 30 or more hours per week for three months or more (cumulative of all positions, and not designated as variable hour worker), must be offered the chance to enroll in the High Deductible Health Plan, within 30 days of their eligibility. Any non-permanent employee hired to work less than 30 hours per week (cumulative of all positions, or designated as variable hour worker - i.e. student workers) are measured during designated measurement periods. If they average 30 or more hours per week over a designated measurement period, they will be offered the chance to enroll in the High Deductible Health Plan, and will be notified of instructions.
*Special Notes Regarding Eligibility for the High Deductible Health Plan
- Temporary hourly workers (eligibility based on FTE, duration of more than 30 days) FTE .75 (cumulative of all jobs) or measured full-time, offered the high deductible health insurance
- Temporary salaried workers (regardless of the FTE, duration of more than 30 days) Reported as full-time & offered the high deductible health insurance
https://hr.charlotte.edu/benefits/benefit-plans/health-insurance
Position Information
Posting Specific Questions
General Information
| Position Number | STMP15 |
|---|---|
| Working Title | Conference Services Assistant |
| Division | Student Affairs |
| Department | Student Union Activities & Rec (Adm) |
| Work Unit | Student Affairs VC |
| Work Location | Cone Center |
| Vacancy Open To | All Candidates |
| Position Designation | Non-Student Temporary |
| Employment Type | Temporary - Full-time |
| Hours per week | 40 |
| Work Schedule | Varies, approximately 40 hours per week. Schedule will need to be flexible and will vary with nights and weekends based on the event schedule. |
| Pay Rate | $11.00 per hour |
| Minimum Experience/Education | Current college students with a study emphasis in Event Planning, Sport Management, Communications, Hospitality or a related field. |
| Departmental Preferred Experience, Skills, Training/Education: |
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| Duties and Responsibilities | The Conference Services Assistant acts as the liaison between Conferences, Reservations and Event Services (CRES) department and various summer conference groups and camps. The role of the Conference Services Assistant will encompass the final stages of the pre-planning process, on-site registration and all tasks involved to ensure smooth and successful events. The Conference Services Assistant will be required to facilitate weekly meetings and provide on-site assistance for groups. In addition, they will be required to effectively evaluate each event for future planning. Day-to-day tasks may include but are not limited to:
|
| Other Work/Responsibilities | Event Coordination: Assist with event planning and coordination that may include meetings, conferences, camps and special events. Event coverage will include but not limited to checking all required event services and responsibilities, assisting all clients and campus partners with various functions, and troubleshooting/problem-solving during events as required. Administrative Tasks: Assist with administrative functions of the Conference Services Department, including preparing event summaries, gathering event related invoices, entering data into appropriate event systems, providing event debriefs and follow-ups. Customer Service: Assist clients and serve as first point of contact during their events on campus and disseminate information to campus partners including Athletics, Dining, Facilities, Housing, Parking, etc. Conference Assistants also assist with any special project(s) related to the management of contracted events. |
| Necessary Licenses or Certifications | |
| Proposed Hire Date | 05/12/2025 |
| Expected Length of Assignment | 13 weeks |
| Posting Open Date | 01/02/2025 |
| Posting Close Date | 01/31/2025 |
| Special Notes to Applicants | On-Campus Housing provided (from 05/19/2025-08/01/2025). Must not be taking summer classes. *Temporary staff employees are ineligible to receive benefits (leave, health coverage, State service credit, etc.). They are, however, covered by Worker's Compensation provisions. However, any non-permanent employee hired to work 30 or more hours per week for three months or more (cumulative of all positions, and not designated as variable hour worker), must be offered the chance to enroll in the High Deductible Health Plan, within 30 days of their eligibility. Any non-permanent employee hired to work less than 30 hours per week (cumulative of all positions, or designated as variable hour worker - i.e. student workers) are measured during designated measurement periods. If they average 30 or more hours per week over a designated measurement period, they will be offered the chance to enroll in the High Deductible Health Plan, and will be notified of instructions.
*Special Notes Regarding Eligibility for the High Deductible Health Plan
https://hr.charlotte.edu/benefits/benefit-plans/health-insurance |
Required fields are indicated with an asterisk (*).
- *
Where did you learn about this posting?
(Open Ended Question)
- *
How did you hear about this employment opportunity?
- UNC Charlotte Website
- HERC Job Board
- Inside Higher Education
- Circa (formerly known as Local JobNetwork)
- Another Website
- Agency Referral
- Advertisement/Publication
- Personal Referral
- Other
- *
Do you have event and conference planning experience? If how, how large were the events and what planning did they entail.
(Open Ended Question)
- *
What does Customer Service mean to you? Please provide a specific example of when you provided excellent Customer Service.
(Open Ended Question)
- *
What is your level of Administrative Skills with proficiency in Google software?
- Beginner
- Intermediate
- Advanced
Required Documents
- Resume / Curriculum Vitae
- Cover Letter / Letter of Interest
- Contact Information for References
- Unofficial Transcripts
- Other Document
The University of North Carolina at Charlotte is an Affirmative Action/Equal Opportunity employer and an ADVANCE Institution that strives to create an academic climate in which the dignity of all individuals is respected and maintained. Women, minorities, veterans, and individuals with disabilities are encouraged to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, disability, gender identity or sexual orientation.
Salary : $11
