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Electronic Research System Administrator

University of North Carolina Charlotte
Charlotte, NC Full Time
POSTED ON 3/24/2025
AVAILABLE BEFORE 4/22/2025

Electronic Research System Administrator

Please see Special Instructions for more details.

UNC Charlotte Benefits Information :

  • The finalist will be subject to a Criminal Background Check and / or a Motor Vehicle Report.

Position Information

General Information

Position Number

001933

Vacancy Open to

All Candidates

Working Title

Electronic Research System Administrator

Position Designation

EHRA Non-Faculty

Employment Type

Permanent - Full-time

Months per Year

Work Schedule

Monday -Friday, 8 : 00am - 5 : 00pm (Exempt)

This position may be eligible for a telework schedule once onboarding into position is complete and with supervisor approval.

Hours per week

FLSA Status

Exempt

Division

Research

Department

Div of Research (Adm)

Work Location

Cameron Hall

Salary Range

70,496 - $77,600

Primary Purpose of Department

Research is fundamental to the mission of UNC Charlotte. New knowledge and creative works change the world and shape the future of the University.

Primary Purpose of Position

The Electronic Research System Administrator supports the ongoing development, enhancement, and maintenance of the university's electronic research administration (ERA; InfoEd) system, which consists of multiple modules including Proposal Development, Proposal Tracking, Award Tracking, Animal Facilities Management, Laboratory Animals, Biosafety, Human Subjects, Conflict of Interest, and Financial Management. Primary duties include (1) working directly with vendor to manage tickets and upgrades / changes / enhancements to InfoEd system, (2) coordinating and supporting subject matter experts tasked with identifying ongoing improvements and enhancements to the system, (3) making business decisions to configure and optimize the system, (4) developing a high level of understanding of the major business processes in the assigned areas, and (5) providing ongoing support and access to system users. The position requires a thorough understanding of the modules and system structure and functionality, including a working knowledge of workflows, data structure, user roles and permissions and reporting tools. The position requires research administration knowledge as well as project management and system implementation experience and a demonstrated commitment to customer service. The position also involves maintaining and updating manuals, training materials, and in-system help to support campus stakeholders. This position works closely with OneIT and supports users and DR leadership in compiling data and reports on an ad-hoc basis. Position also manages user access and training related to Smartsheets.

Summary of Position Responsibilities

The Electronic Research System Administrator's primary duties include :

  • Supporting the ongoing development, enhancement, and maintenance of the university's electronic research administration (ERA) system at the division level working directly with the vendor on changes, upgrades, enhancements to the system, and coordinating and supporting subject matter experts tasked with identifying and testing ongoing improvements and enhancements to the system.
  • Making business decisions to optimize the system and provide ongoing support and access to system users.
  • Prepares all necessary training documentation and updates process flows for each module.
  • Other responsibilities include creating test scenario cases for modules as updates are made, working with OneIT to solve any functional problems, and conducting training sessions for all end Users. Position also supports and manages user access to Smartsheets.
  • Minimum Education / Experience

    Bachelor's Degree in an appropriate field.

    Preferred Education, Knowledge, Skills and Experience

  • Bachelor's of Science Degree.
  • 1 year experience in similar role, application or business analysis experience.
  • Experience with website content management.
  • Drupal experience a plus.
  • SQL or report development experience.
  • Data analysis experience, problem solving skills.
  • Necessary Certifications / Licenses

    Preferred Certifications / Licenses

    Special Notes to Applicants

    UNC Charlotte Benefits Information :

  • The finalist will be subject to a Criminal Background Check and / or a Motor Vehicle Report.
  • Posting Open Date

    01 / 15 / 2025

    Posting Close Date

    Open Until Filled

    Proposed Hire Date

    03 / 10 / 2025

    If time-limited please indicate appointment end date

    Contact Information

    Posting Specific Questions

    Required fields are indicated with an asterisk (

    How did you hear about this employment opportunity?

    UNC Charlotte Website

  • HERC Job Board
  • Inside Higher Education
  • Circa (formerly known as Local JobNetwork)
  • Another Website
  • Agency Referral
  • Advertisement / Publication
  • Personal Referral
  • Other
  • Where did you learn about this posting?
  • Open Ended Question)

    Applicant Documents

    Required Documents

  • Resume / Curriculum Vitae
  • Cover Letter / Letter of Interest
  • Contact Information for References
  • Optional Documents

    Salary : $70,496 - $77,600

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