What are the responsibilities and job description for the Instructional Support Technologist position at University of North Carolina Wilmington?
Brief Summary of Work for this Position
The Instructional Technologist provides consultation, support, and training to online and instructional technology-based users. Utilizing their knowledge and understanding of a wide variety of academic technologies is necessary to effectively support the diverse range of users’ technical and pedagogical needs.
- Develops training materials for instructional technology solutions and emerging technologies related to online and hybrid learning.
- Resolves problems based on existing documentation, training, resources, etc. Solicits relevant information from faculty in order to communicate potential solutions.
- Evaluates emerging technology solutions for online and hybrid teaching. Analyzes gaps in current technology-related processes and communicating them to the appropriate stakeholders.
- Manages issues related to instructional technology solutions. These could include Canvas, Zoom, Echo 360, Respondus, VoiceThread, Rev / 3PlayMedia, and others as assigned.
- Partners with faculty, DEeL staff, and ITS staff.
- Determines client needs and effectively communicates potential solutions depending on the request.
- Administers multimedia and graphic design projects. These could include video production, graphic / infographic creation, web-based authoring tools such as Storyline or Articulate, and others as assigned.
- Manages social media and communication practices. This could include report generation, data visualization, social media management, marketing templates, instructional templates, and others as assigned.
Minimum Education and Experience Requirements Graduation from high school and one year in the field of technology related to the positions’ role. Computer coursework may be substituted year for year for the required experience; or an equivalent combination of education and experience. Preferred education, professional skills and experience
Required Certifications or licensure FTE 1.0 (40 hours per week) Months Per Year 12 Months Work Days M - F Work Hours 8 : 00 a.m. - 5 : 00 p.m. Type of Position Permanent Anticipated Ending Date if Time-Limited Position Number 8134
