Demo

Integrated Solutions Engineer I

University of North Florida
Jacksonville, FL Full Time
POSTED ON 3/2/2025
AVAILABLE BEFORE 5/26/2025

Department

Enterprise Applications

Compensation

69,258.00 Annual

General Description / Primary Purpose :

Integrated Solutions Engineer I, under the direction of a Manager or above, assists in the design, development, and implementation of departmental processes and / or programs. Recommends policies and procedures to ensure effective coordination of departmental programs.

Job Function :

  • Administer and support UNF's Enterprise Applications.
  • Configure, develop, extend, maintain, and support 3rd party and locally written solutions to enhance Enterprise applications.
  • Develop and support interfaces and integration points between Enterprise Applications, ERP, and other systems.
  • Primary functions require the ability to understand and write T-SQL statements, code in Microsoft PowerShell, develop and deploy solutions in Microsoft Visual Studio, an understanding of REST APIs, and ETL / SSIS development.
  • Advise and consult with customers in functional areas regarding requirements for Learning Management Systems and translate functional requirements into technical specifications.
  • Perform quality control activities such as monitoring, administering, testing, debugging, and documenting configurations, changes, and deployments.
  • Deploy and support completed solutions to production.
  • Plan, organize, and document work efforts, prioritize multiple projects, and may coordinate and guide the technical efforts of other stakeholders.
  • During declared campus emergencies, this position may be required to perform specific job-related duties at a designated off-campus location or place of residence.

Marginal Functions :

  • Advises higher management on current trends in information technology that affect the direction and scope of online education systems.
  • Must be able to interpret and apply University policy to the Learning Management System configuration.
  • Frequent and moderate level of internal business contact with personnel in functional areas for the purpose of determining system functional requirements.
  • Attends meetings of Information Technology Services staff; utilizes staff resources when situations require additional expertise.
  • Departmental Requirements :

  • Conceptual knowledge of intranet portals.
  • Familiarity with Change Management process as it relates to program and solution development.
  • Familiarity with Service Desk Console systems, incident management, ITIL.
  • Supervision Received :

    Minimal supervision of a verbal and / or written nature. Supervisor ensures that person in this position is aware of and adheres to state, University, and departmental policies, standards, and procedures.

    Level of Public Contact :

    Minimal external, moderate internal. Person in position meets with various University personnel and serves on intro-institutional groups and committees as required. May occasionally meet with vendors' representatives.

    Policy-making and / or Interpretation :

    Formulates and recommends to higher management policies and procedures required to provide efficient and effective software applications support to the division's technology customers.

    Program Direction and Development :

    Advises higher management regarding current trends in application development.

    Required Qualifications : This position requires either (a) Master's degree from an acceptable accredited institution in a directly related area of specialization; (b) Bachelor's degree from an acceptable accredited institution in a directly related area of specialization and two years of experience directly related to the job functions; or (c ) 6 years of direct experience.

    Statement(s) of Understanding

    This position requires a background check. In conjunction with the University's policy, this position may also require a credit check.

    The holder of this position is designated as a "Responsible Employee" pursuant to their role under Title IX. Therefore, the incumbent must promptly report allegations of sexual misconduct, sexual violence, and child sexual abuse by or against any student, employee, contractor, or visitor to the University's Title IX Administrator or any divisional Title IX Coordinator

    This position has been designated as a Campus Security Authority (CSA). This position has been designated as a CSA because it involves significant responsibility for student and campus activities and / or responsibility for campus security. As such, any person in this position must report to the University Police Department a crime or an incident that might be a crime that he / she becomes aware of. This position has a reporting requirement because the University believes that responsibility for students, campus activities and / or campus security will make the holder of this position someone members of the University community will see as an authority figure and someone to whom they can seek help. A CSA is not expected to investigate or determine whether a criminal incident actually took place. A CSA ' s responsibility is a duty to report. All positions designated as CSAs are required to complete an online or in - person training session. For more information concerning training or CSA designations, please contact the Clery Act Compliance Manager at (904) 620-1423 or clery@unf.edu.

    Equal Opportunity

    In 2020, the University of North Florida (UNF) received the prestigious INSIGHT Into Diversity magazine Higher Education Excellence in Diversity (HEED) Award, the only application-based national award for U.S. colleges and universities that exhibit an outstanding commitment to diversity and inclusion across their campuses. In addition, UNF ranked highest among the HEED institutions and was recognized as a 2020 Diversity Champion.

    The University of North Florida (UNF) is committed to providing an inclusive and welcoming environment for all who interact in our community. In building this environment, we strive to attract students, faculty and staff from a variety of cultures, backgrounds and life experiences. The University of North Florida is an Equal Opportunity Employer and does not commit or permit discrimination or harassment on the basis of genetic information, race, color, religion, age, sex, disability, gender identity / expression, sexual orientation, marital status, national origin, or veteran status in any educational, employment, social, recreational program or activity that it offers. In addition, UNF will not commit or permit retaliation against an individual who reports discrimination or harassment or an individual who cooperates in an investigation of an alleged violation of university regulation.

    Carnegie

    UNF is a Carnegie Community Engaged Institution. This designation celebrates the University's collaboration with community partners from the local to the global level. It reflects UNF's mission to contribute to the public good and prepare educated, engaged citizens.

    Salary : $69,258

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