Financial Aid Counselor

Title: Financial Aid Counselor

Employee Classification: Financial Aid Counselor

Campus: University of North Texas

Division: UNT-Enrollment Management

SubDivision-Department: UNT-Financial Aid & Schol-Gen

Department: UNT-Financial Aid-164860

Job Location: Denton

Salary: $40,000.00

FTE: 1.000000

Retirement Eligibility: TRS Eligible

About Us - Values Overview:

Department Summary

Financial Aid & Scholarships (FAS) is committed to helping students achieve their educational goals by providing financial guidance and assistance within the guidelines of regulatory requirements. Through educational endeavors and student outreach, FAS remains a vital contributor to UNT's enrollment success.

Position Overview

This position supports document management operations within the Financial Aid office, managing multiple tasks in a fast-paced environment. The role requires adaptability to ongoing changes and challenges. The Financial Aid Counselor will take ownership of specialized tasks and projects, utilizing and maintaining various application software systems to ensure smooth office operations.

Minimum Qualifications

Associate's Degree and two years' of office administration experience; or any equivalent combination of education, training and experience.

Knowledge, Skills and Abilities

• Proficient in Microsoft Office Suite.
• Strong problem-solving skills with the ability to multitask and stay organized in a fast-paced, collaborative environment.
• Excellent communication skills, both written and verbal, with the ability to interact effectively with diverse audiences.

Preferred Qualifications

None

Required License/Registration/Certifications

None

Job Duties:

• Lead FAS Document Management team, overseeing data reporting and document processing in Perceptive Content.
• Manage imaging processes, including batching, scanning, and linking documents in Perceptive Content and PeopleSoft.
• Implement and troubleshoot new workflows to improve FAS processes, collaborating with Imaging Services for system updates.
• Advise on Perceptive Content-related inquiries and route complex issues as needed.
• Train work-study students and full-time staff on document management processes, including Perceptive Content tutorials.
• Update EIS checklists for document intake to support FAS operations and customer service.
• Ensure compliance with university policies and serve as backup to the supervisor when assigned.

Work Schedule:

Monday through Friday, 8-5pm, with occasional nights/weekends.

Driving University Vehicle:

No

Security Sensitive:

This is a Security Sensitive Position.

Special Instructions:

Benefits:

For information regarding our Benefits, click here.

EEO Statement:

The University of North Texas System is firmly committed to equal opportunity and does not permit -- and takes actions to prevent -- discrimination, harassment (including sexual violence) and retaliation on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, genetic information, or veteran status in its application and admission processes, educational programs and activities, facilities and employment practices. The University of North Texas System immediately investigates complaints of discrimination and takes remedial action when appropriate. The University of North Texas System also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist or participate in an investigative proceeding or hearing.