What are the responsibilities and job description for the STUDENT POSITION: 2024/2025 - CALL CENTER OPERATOR/FAITH RADIO Job at University position at University of Northwestern - St. Paul?
STUDENT POSITION : 2024 / 2025 - CALL CENTER OPERATOR / FAITH RADIO
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Position Title : STUDENT POSITION : 2024 / 2025 - CALL CENTER OPERATOR / FAITH RADIO
Location : Main Campus
Department : Faith Radio (6050)
Time of Day : Regular Business Hours, Evenings
Number of Hours per Week : 20
Position Summary Info :
The fall fundraiser will occur September 9-12. Spring fundraiser is TBD.
Position Description Summary :
Phone operator – take phone calls from listeners / donors during our fundraiser events and enter their gift or pledge with great attention to detail. Ability to work in a fast-paced environment, basic computer and typing skills, previous customer service experience preferred.
There is a mandatory training session that will need to be completed prior to working. The presentation covers the use of our gift registration system that is required for this position. The training session could be offered via video or in person and is up to 1 hour and paid.
- Answer incoming calls, enthusiastically greeting callers
- Accurately and efficiently enter caller and donation information into the computer system
- Keep all caller and donor information confidential
- Abide by all University policies
Wage : $12.48 per hour
Eligibility : STUDENT POSITIONS ARE OPEN TO INDIVIDUALS ENROLLED IN A MINIMUM OF 1 ON-CAMPUS TRAD COURSE (INCLUDING PSOC) AT UNW.
Documentation : After hire, prior to your start date, you will be required to present valid documentation of employment eligibility. Please make sure you have original documents, NOT copies. A list of acceptable documents can be found on uscis.gov.
Required Qualifications :
Working Conditions :
Mental / Motor Demand Factors :
Physical Demand Factors :
The aforementioned statements are not intended to encompass all functions and qualifications of the position; rather, they are intended to provide a general framework of the requirements of the position. Job incumbents may be asked to perform tasks not specifically addressed in this job description.
Posting Number : ST01880
Number of Vacancies : 50
Desired Start Date : 08 / 25 / 2024
Student Position End Date : End of Spring Semester
Supplemental Questions
Required fields are indicated with an asterisk (
Required Documents : Optional Documents :
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Salary : $12