What are the responsibilities and job description for the Assistant Director of Residential Life: Assignments position at University of Notre Dame?
Job Description
Join us in Residential Life where we make a difference in the student experience and their home on-campus every day. Our students are from all over the world, but for four years their home is their residential community on-campus. We care deeply about providing the best service to these students and we always strive to improve their experience. We are looking for a professional who is responsive, caring, and always learning to bring their best service to students.
As Assistant Director for Assignments, you’ll be accountable for managing application- and assignments-related processes for the approximately 7,000 undergraduate on-campus residents of thirty-three unique residential communities, as well as creating and managing application and assignments related communication. In this role, attention to detail, close collaboration with hall staff, a high level of confidentiality, and excellent communication will be critical.
As a part of the Housing Operations team, we are searching for a professional who shares our values of humor, respect, grit, patience, inclusion, excellence, accountability, gratitude, and innovation in their work. We steward Notre Dame’s tradition of residential community through collaboration and services to provide a fulfilling, seamless, and transformative experience for all who call our University home.
What You’ll Be Doing
Department Office of Housing (14000)
Department Website residentiallife.nd.edu
Family / Sub-Family Student Svcs / Housing/Res Life
Career Stream/Level EIC 3 Specialist
FLSA Status S1 - FT Exempt
Join us in Residential Life where we make a difference in the student experience and their home on-campus every day. Our students are from all over the world, but for four years their home is their residential community on-campus. We care deeply about providing the best service to these students and we always strive to improve their experience. We are looking for a professional who is responsive, caring, and always learning to bring their best service to students.
As Assistant Director for Assignments, you’ll be accountable for managing application- and assignments-related processes for the approximately 7,000 undergraduate on-campus residents of thirty-three unique residential communities, as well as creating and managing application and assignments related communication. In this role, attention to detail, close collaboration with hall staff, a high level of confidentiality, and excellent communication will be critical.
As a part of the Housing Operations team, we are searching for a professional who shares our values of humor, respect, grit, patience, inclusion, excellence, accountability, gratitude, and innovation in their work. We steward Notre Dame’s tradition of residential community through collaboration and services to provide a fulfilling, seamless, and transformative experience for all who call our University home.
What You’ll Be Doing
- Managing on-campus application, assignment, early arrival/late departure, and billing processes for nearly 7,000 undergraduate residents in close collaboration with Rectors and the rest of the Hall Staff teams.
- Supervising one full-time staff member, the Program Coordinator for Assignments, who assists in the day-to-day management of housing occupancy and assignments.
- Serve as a power user for the StarRez housing management system at Notre Dame, managing student data within the system and setup/maintenance of PortalX processes.
- Collaborating with campus stakeholders such as Sara Bea Accessibility Services, Athletics, Notre Dame Global, and Admissions to provide a welcoming and reliable service to students.
- Creating and managing departmental business communications, including assignment notifications, cancellation/termination communication, and the assignments content on the Residential Life website. This position will be regularly emailing some or all undergraduate students at Notre Dame.
- Managing and reporting on residential data in service to Residential Life and University goals and projects, which include residential master planning, facility renovation, and new construction.
- Participating in a housing operations on-call rotation approximately every five weeks limited to emergency housing support and student rooms searches.
- We make an impact on the student experience every day, and we support a cornerstone experience at Notre Dame – its residential living communities.
- Our team is awesome. We work hard, have fun, and care about each other. We believe we can do hard things and deliver excellent work.
- Our students are AMAZING . They inspire us every day and make it fun to do our jobs.
- The University offers extensive in-person and online professional development opportunities at no cost to the employee. Student Affairs and Residential Life also support paid professional development opportunities.
- Master’s degree, ideally in higher education, student affairs, or related field
- 3-4 years experience in residential life, student support, or related experience
- Proficiency with StarRez residential management system
- Experience creating and managing website and mass email communications
- Strong customer service and communication skills
- Ability to work across departments and throughout the University, developing and maintaining relationships
- Competent with technology (MS Office and Google Suite) and ability to learn new systems
- Commitment to supporting the mission of a Catholic university founded by the Congregation of Holy Cross
- Power user for the StarRez residential management system with experience building and managing PortalX processes, bulk data updates, and overall data stewardship
Department Office of Housing (14000)
Department Website residentiallife.nd.edu
Family / Sub-Family Student Svcs / Housing/Res Life
Career Stream/Level EIC 3 Specialist
FLSA Status S1 - FT Exempt
