What are the responsibilities and job description for the Healthcare Customer Service Liaison position at University of Pittsburgh Medical Center?
As a Patient Services Representative at the University of Pittsburgh Medical Center, you will play a vital role in ensuring that our patients receive outstanding customer service. Your primary responsibility will be to welcome patients upon arrival and promote the use of new and emerging consumer-friendly technologies to enhance their experience.
Key Responsibilities:
- Welcome patients upon arrival and provide a positive first impression of our medical center
- Promote the use of new and emerging consumer-friendly technologies to enhance patient experience
- Assist patients with navigating our medical center and accessing necessary resources
Requirements
To succeed in this role, you will need:
- A high school diploma or equivalent
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Basic computer skills and knowledge of Microsoft Office applications
Our Culture
At the University of Pittsburgh Medical Center, we value diversity and inclusion. We believe that our employees are our greatest asset and strive to create a workplace culture that is welcoming and supportive of all individuals. If you share our commitment to delivering exceptional patient care and advancing medical research and education, we encourage you to apply for this exciting opportunity.