What are the responsibilities and job description for the Patient Engagement Coordinator position at University of Pittsburgh Medical Center?
At the University of Pittsburgh Medical Center, we are seeking a skilled Patient Services Representative to welcome patients upon arrival and provide exceptional customer service.
Job Description
This role is responsible for promoting the use of new and emerging consumer-friendly technologies and educating patients on their copayments and financial obligations. The ideal candidate will have excellent communication skills and be able to collect payments in a professional and courteous manner.
Key Responsibilities:
- Welcome patients upon arrival and provide a positive first impression of our medical center
- Promote the use of new and emerging consumer-friendly technologies to enhance patient experience
- Educate patients on their copayments and financial obligations in a clear and concise manner
- Collect payments from patients in a timely and efficient manner
Required Skills and Qualifications
To succeed in this role, you will need:
- A high school diploma or equivalent
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Basic computer skills and knowledge of Microsoft Office applications
Benefits
We offer a competitive salary and benefits package, including:
- A comprehensive health insurance plan
- A 401(k) retirement savings plan with company match
- A generous paid time off policy
About Us
The University of Pittsburgh Medical Center is a leading academic medical center and one of the largest employers in western Pennsylvania. We are dedicated to providing exceptional patient care and advancing medical research and education.
