Communications Officer

SUMMARY:

A civilian position reporting to the Communications Supervisor. This

individual is responsible for receiving calls for service and dispatching the appropriate emergency or

service personnel.

WORKING CONDITIONS/PHYSICAL EFFORT:

Office environment

QUALIFICATIONS:

• Clear and concise written oral communications
• Articulate and responsive to colleagues
• Demonstrates a high level of accuracy, even under pressure
• Department policies and procedures
• Department and state record systems and appropriate reporting forms
• Technical communication equipment, e.g., NCIC/VCIN terminal, CAD terminal, Fax machine, etc.
• Employ radio communication procedures
• Operate various pieces of office equipment, e.g., typewriter, telephone, laser printer, standard printer, paper shredder, and computer
• Maintain written and recorded radio and telephone logs and tapes
• Answer police and switchboard telephone lines
• Monitor and maintain applicable equipment in the communications area
• Run criminal history checks
• Properly file criminal history checks
• Issue and maintain sign-in and sign-out records of portable radios, keys, and controlled forms
• Monitor and operate the NCIC / VICN teletype terminals
• Monitor and operate computerized alarm reporting systems
• Prepare, type, and distribute necessary reports and forms, and maintain files

EDUCATION & EXPERIENCE:

• H.S. Diploma or GED required
• Some experience as a communications officer preferred

WORK HOURS: 8pm-8am.Rotating weekends

SALARY STRUCTURE:

Pay Grade 4 (Starting at $19.48/hour)