What are the responsibilities and job description for the Patient Access Representative - Geneseo position at University of Rochester Medical Center?
Start Your Career in Healthcare Administration!
Are you looking to start your career in healthcare? We’re excited to offer an Entry-Level Patient Access Representative position at the University of Rochester Medical Center (URMC) in Geneseo! This role, officially known as Outpatient Access Representative II (OAR), provides a great opportunity to gain hands-on experience while supporting ambulatory care services in the Geneseo community.
Why Join Us in Geneseo?
- Work-Life Balance: Enjoy a consistent schedule, Monday–Friday, 7:30 AM – 5:30 PM.
- Community Impact: Make a difference by providing essential care and support to patients in the Geneseo area.
Key Responsibilities:
- Provide a Warm Welcome: Greet and assist patients, ensuring a smooth and positive experience.
- Assist with Registration: Handle patient registration, appointment scheduling, and insurance verification.
- Maintain Accuracy: Keep patient records up to date in our electronic medical system (EMR).
- Manage Communication: Respond to calls, schedule follow-ups, and process referrals efficiently.
- Ensure Confidentiality: Maintain patient privacy and adhere to HIPAA standards at all times.
What We’re Looking For:
- Education: High school diploma or GED.
- Experience: 1 year of clerical or customer service experience (a great starting point for a healthcare career!).
- Skills: Strong attention to detail, organization, and data entry accuracy.
- Communication: Excellent interpersonal skills and a focus on providing outstanding customer service.
- Team-Oriented: Ability to work independently while contributing to a fast-paced team environment.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations
Job Type: Full-time
Pay: $18.00 - $23.81 per hour
Benefits:
- 403(b)
- 403(b) matching
- Bereavement leave
- Dental insurance
- Dependent care reimbursement
- Disability insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid sick time
- Paid time off
- Parental leave
- Professional development assistance
- Retirement plan
- Tuition reimbursement
- Vision insurance
- Wellness program
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Rotating weekends
- Weekends as needed
Ability to Commute:
- Geneseo, NY 14454 (Required)
Ability to Relocate:
- Geneseo, NY 14454: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $24
