What are the responsibilities and job description for the Patient Access Representative position at University of Rochester Medical Center?
Entry-Level Patient Access Representative – Monroe County & Surrounding Areas
Are you looking to start your career in healthcare? We’re excited to offer an Entry-Level Patient Access Representative position at the University of Rochester Medical Center (URMC). This role, officially known as Outpatient Access Representative II (OAR), provides an excellent opportunity to gain hands-on experience while supporting ambulatory care services across Monroe County and surrounding areas.
Key Responsibilities:
- Provide welcoming support to patients by greeting them and ensuring a smooth, positive experience
- Assist with patient registration, appointment scheduling, and insurance verification
- Maintain accurate patient records in our electronic medical system (EMR)
- Handle phone inquiries, schedule follow-ups, and process referrals efficiently
- Ensure patient confidentiality and adhere to HIPAA standards at all times
What We’re Looking For:
- High school diploma or GED
- 1 year of clerical or customer service experience (ideal for candidates looking to step into healthcare!)
- Strong attention to detail, organization, and data entry accuracy
- Excellent communication skills with a focus on providing exceptional customer service
- A team-oriented mindset and the ability to multitask in a fast-paced environment
Join URMC and be part of a team that’s making a difference in patient care. Whether you’re starting your healthcare career or looking for a fulfilling new opportunity, this is your chance to grow with us.
Apply Today and Take the First Step Toward a Rewarding Career!
Job Type: Full-time
Pay: $18.00 - $23.81 per hour
Benefits:
- 403(b)
- 403(b) matching
- Bereavement leave
- Dental insurance
- Dependent care reimbursement
- Disability insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid sick time
- Paid time off
- Parental leave
- Professional development assistance
- Retirement plan
- Tuition reimbursement
- Vision insurance
- Wellness program
Medical Specialty:
- Cardiology
- Ob/Gyn
- Pediatrics
- Perioperative Care
- Surgery
- Urgent Care
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Rotating weekends
- Weekends as needed
Ability to Commute:
- Rochester, NY 14642 (Required)
Ability to Relocate:
- Rochester, NY 14642: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $24
