What are the responsibilities and job description for the Pharmacy Access Representative position at University of Rochester Medical Center?
Pharmacy Access Representative
We are looking for a top talent like you to join our dynamic and expanding team!
This is not your run-of-the-mill pharmacy technician position!
The Pharmacy Access Representative III (PAR) is responsible for the overall management of medication coordination and removal of barriers that prevent patients from receiving their medications. Duties will include communication with the prescriber’s office to acquire necessary information to submit prescriptions to the patient’s insurance for approval including prior authorization and helping enroll patients in financial assistance programs and arrange timely delivery of the medication. The PAR will link communication between the patient, pharmacist, insurance, and staff to ensure coordinated care.
The PAR will be assigned a set of patients to manage along with a pharmacist. Daily tasks are completed independently and prioritized based on the patient and pharmacist needs. Duties of this position require proper judgement, sensitivity, and strict adherence to Strong Memorial Hospital policy on confidentiality and the protection of Private Health Information. The PAR interacts with multiple individuals within the institution including, but not limited to, hospital and clinical employees at various levels including pharmacists, pharmacy technicians, medical/clinical staff, and central prior authorization staff. External interactions include third party payors, governmental peer review organizations, and referring physicians. To be successful, this individual must have excellent phone etiquette and be open to feedback to create strong collaborative work relationships.
Job Duties:
- Pharmacy coordination
- Financial assistance management
- Compliance and quality
- Prior authorization management
Successful candidates:
- Must be capable of working independently with minimal supervision.
- Possess strong communication skills, problem-solving abilities, and present themselves in a professional manner.
Qualifications: Healthcare and/or Pharmacy experience is not required but is preferred
Must meet one of the following bullets:
- Associates Degree in Medical, Administrative, or related field with three or more years of relevant experience (i.e. medical office, pharmacy, office coordination etc.)
- Certified Pharmacy Technician (CPhT) with three or more years of relevant experience (i.e. medical office, pharmacy, office coordination etc.)
- Five years of relevant experience (i.e. medical office, pharmacy, office coordination etc.)
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s Mission to Learn, Discover, Heal, Create – and Make the World Ever Better.
In support of our values and those of our society, the University is committed to non-discriminate on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
Customer Service
Customer Service Representative
Pharmacy Technician CPhT
Specialty Pharmacy Liaison
Job Type: Full-time
Pay: From $21.71 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Professional development assistance
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
- No weekends
Work Location: In person
Salary : $22
