Application Administrator I

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

Job Location (Full Address):

30 Corporate Woods, Brighton, New York, United States of America, 14623

Opening

Worker Subtype:

Regular

Time Type

Full time

Scheduled Weekly Hours

40

Department

900080 ISD Clinicals

Work Shift

UR - Day (United States of America)

Range

UR URG 110

Compensation Range

$60,431.00 - $84,603.00

The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.

Responsibilities

GENERAL PURPOSE:

Assists with building, maintaining, monitoring and auditing on-premise application installations, including but not limited to, ensuring security standards are applied, troubleshooting, implementing new solutions and participating on projects to upgrade components or whole systems. Follows recommended architecture standards related to on-premise applications. Participates in on-call rotations, as needed.

Essential Functions

• Provides technical support for non-production and production environments, including trouble shooting and remediation of technical issues. May work with third party vendors and software companies. Researches and answers technical application, database, server, and security configuration questions and provides on-call support after hours as defined by the application support requirements. Works with various technical and functional personnel as needed to fulfill requests for technical support, including application, system to system integrations, and security administration. Monitors non-production and production environments and works in conjunction with database administrators, security, and systems administrators to provide performance tuning on application, database, server, and security settings and features. Appropriately use tools to efficiently manage code migrations, environment builds, testing, and implementation. Applies patches and delivers minor and major application upgrades.
• Participates in regular team retrospective events with a continuous improvement mindset. Identifies and recommends improvement opportunities, logs application administration requests, and delivers upon application administration assignments that improve the system solution. Shares application administration knowledge and provides cross-training and peer support. Participates in estimation and planning of future application administration work plans. Updates application administration documentation and procedures used to maintain applications, databases, servers, and security.
• Works with technical resources and functional/business analysts to understand application, database, server or security requirements and translates into technical or systems specifications for implementation. Configures application, database, server or security settings and features as required for project or enhancement activities. Provides implementation and ongoing support. Participates in application administration maintenance or implementation planning. Updates technical documentation to be used by application administration or support teams, with direction from senior or lead application administrator(s). Participates in testing newly developed applications, integrations, systems, solutions, and upgrades of applications or application support tools. Follows best practice application administration and change management procedures. Patriciates in systems projects or enhancements, delivering upon assigned application administration tasks in alignment with project plans and estimates.
• Develops a broad knowledge of technology, equipment, and/or systems in the assigned application areas. Develops a broad knowledge of the latest technologies associated with on-premise application administrations. Participates in external technical application administration communities of practice with a goal of gaining technical knowledge.
  
  

Other duties as assigned.

Minimum Education & Experience

• High School diploma and 1 year of related experience required
• Bachelor's degree preferred
• Or equivalent combination of education and experience
• Experience in higher education or healthcare field preferred
• Experience with interface, networking, design, and relational database technologies preferred
• Experience supporting Cloud and on premises applications preferred
• Experience with multi-tier applications employing application and web servers preferred
• Experience with project management from planning through implementation preferred
  
  

Knowledge, Skills And Abilities

• Excellent verbal and written communications skills required
• Ability to work both independently and as part of a team required
• Ability to participate in on-call rotations required
• Ability to learn new technologies quickly and help team members embrace technology change preferred
• Proven track record executing multiple work streams and producing consistent results preferred
• Strong understanding of system/application administration activities preferred
• Oracle, MySQL, MS SQL or related database experience preferred
• Solid understanding of Web Server, App Server and Database interactivities preferred
• Solid understanding of application infrastructure and architecture preferred
  
  

EOE Minorities / Females / Protected Veterans / Disabled

The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.