Sr IT Program Manager

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share : equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

Job Location (Full Address) :

220 Hutchison Rd, Rochester, New York, United States of America, 14620

Opening : Worker Subtype :

Regular

Time Type : Full time

Scheduled Weekly Hours :

Department :

100086 University IT / IS

Work Shift :

UR - Day (United States of America)

Range : UR URG 114

Compensation Range :

86,482.00 - $129,723.00

The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries / hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.

Responsibilities : GENERAL PURPOSE :

The Program Manager is a member of a cross-functional team where teamwork, collaboration, balancing competing priorities and continuous learning are the norm. Works in collaboration with team leads, application build teams and clinical, financial, operational and research stakeholders. Responsible for leadership of strategic program activities and coordination of multiple related projects, working with operational team leads to understand project health, risks and issues. Establishes strong partnerships with executive stakeholders, operational leaders and business unit subject matter experts. Provides supervisory leadership, mentorship and coaching of direct reports. Develops requirements and design documentation along with use cases, based on user input. Designs future state workflow and business processes, process analysis and creates testing strategies and offers input to their peer team that supports planning and implementation of new systems or functions to ensure they are delivered with quality. Acts as an expert regarding project management methodology and tools.

RESPONSIBILITIES :

Determines scope of the program through collaboration with the executive project sponsor, key clinical and operational users and system and application analysts. Identifies, tracks and manages risk and mitigation plans within assigned program, escalating as appropriate. Monitors progress of program activities and ensures all critical implementation criteria are met. Provides status reports to steering committees.

Utilizes a variety of project management methodologies, as appropriate, to lead the program, including Predictive, Agile / Adaptive and Hybrid approaches. Manages program scope, timeline and budget using appropriate governance bodies and Project Portfolio Office leadership direction.

Consolidates and maintains project methodology tools and templates. Acts as the program and project management methodology and tool expert within the team. Assists junior project managers in orienting team members to project tools and templates. Leads tracking resource plans and overall data integrity.

Coordinates with Architects, Team Leads and Technology leadership, as needed, to ensure project team follows department processes for quality assurance, migrations and promotions, end-user acceptance / validation, training and support. Facilitates program meetings using effective meeting techniques for objectives, agendas, participants and meeting minutes. Develops and maintains reporting dashboards suitable for Sr. Leadership to communicate project status. Conducts post-program "lessons learned" sessions to identify successful program elements and areas for future improvement.

Responsible for functional leadership, performance management and ongoing coaching of direct reports.

Other duties as assigned.

QUALIFICATIONS :

Bachelor's degree in related discipline such as Computer Science, Business, Mathematics, Statistics, Science or Engineering required

7 years of relevant experience required

or an equivalent combination of education and experience required

2 years of supervisory experience preferred

5 years of experience in project management preferred

Experience in healthcare environment preferred

Extensive computer literacy, including expertise in Smartsheet, Teams and PowerPoint required

Excellent leadership, communication (written and verbal), presentation, analytical and problem-solving skills required

Project Management Professional (PMP) may be required within a year of hire required

Agile certification (ACP, DA, or CSM) preferred

The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University's mission to Learn, Discover, Heal, Create - and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military / veteran status, national origin, race, religion / creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.

EOE Minorities / Females / Protected Veterans / Disabled :

The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military / veteran status, national origin, race, religion / creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.

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Learn. Discover. Heal. Create.

Located in western New York, Rochester is our namesake and our home. One of the world’s leading research universities, Rochester has a long tradition of breaking boundaries—always pushing and questioning, learning and unlearning. We transform ideas into enterprises that create value and make the world ever better.

If you’re looking for a career in higher education or health care, the University of Rochester may offer the perfect opportunity for your background and goals

At the University of Rochester, we commit to diversity, equity, and inclusion and united by a strong commitment to be ever better—Meliora. It is an ideal that informs our shared mission to ensure all members of our community feel safe, respected, included, and valued.

Salary : $86,482 - $129,723