What are the responsibilities and job description for the Health Information Management Clerical Supervisor position at University of South Alabama Health System?
Overview
USA Health is Transforming Medicine along the Gulf Coast to care for the unique needs of our community.
USA Health is changing how medical care, education and research impact the health of people who live in Mobile and the surrounding area. Our team of doctors, advanced care providers, nurses, therapists and researchers provide the region's most advanced medicine at multiple facilities, campuses, clinics and classrooms. We offer patients convenient access to innovative treatments and advancements that improve the health and overall wellbeing of our community.
Responsibilities
Abides by and enforces all compliance requirements and policies and performs these responsibilities in an ethical manner consistent with the organization's values; adheres to hospital policies including confidentiality; assists with the orientation of new employees as assigned; requires minimal supervision to safely perform patient care/essential functions; utilizes proper body mechanics when moving equipment/supplies/records that are necessary to perform essential functions; maintains clean work environment; utilizes and accesses the Hospital Information System (Cerner), PaperVision, Vincari and Command Health; maintains an adequate inventory of supplies for the department supervises employees in the HIM department and addresses issues in attendance, attitude, and work performance with employees; assists the Manager of Operations/Director in planning, organizing and implementing educational activities including orientation and competency testing; identifies educational needs for departmental employees and assists the Manager of Operations/Director in assessing educational needs; assists with interviewing applicants and makes recommendations regarding personnel changes; completes performance evaluations for designated clerical staff; assists in revision of policies and procedures in the department; performs payroll functions and informs the Manager of Operations/Director of any discrepancies; accounts for, assembles, scans, analyzes and re-analyzes inpatient, outpatient and ER records for deficiencies; attaches and/or scans loose reports and preps records for imaging; releases PHI to third parties, with proper authorization; works with the release of information subcontractor to ensure that information is released in a timely manner; assists Manager of Operations/Director in the delinquent chart notification process; completes birth/death certificates in compliance with state law; maintains departmental reports and records and collects statistical data for administrative and regulatory purposes; communicates with attorneys, courts, law enforcement, patients and others on a daily basis to resolve problems related to release of information; assists physicians, Business Office and other medical record requestors by pulling charts, answering questions and performing follow-up regarding chart completion requirements; monitors turnaround time for record requests to ensure information is released in a timely fashion; communicates and uses appropriate customer relation skills with physicians, patients, families, healthcare team and staff in person and via telephone; responds to overhead pages; informs/relays information to incoming shifts regarding any unfinished requests/duties; communicates with hospital and clinic departments regarding issues affecting the operation of the HIM department; maintains accurate and complete records; identifies and posts all forms and reports in the correct chart order; completes the daily departmental routing slip; maintains accurate logbooks and reports; updates Cerner information as needed; removes specified forms/reports from the medical record (as appropriate) for reviewers/requestors; verifies that information sent via fax machine is done so without error by reviewing fax log; accepts and completes all duties positively and without conflict; cooperates, helps others and improves the performance of the unit; completes all mandatory unit, educational and hospital requirements; utilizes cost effective practices in performing all aspects of the job; adheres to current Infection Control and Safety Standards; participates in Performance Improvement activities as assigned; regular and prompt attendance; ability to work schedule as defined and overtime as required; related duties as required.
Qualifications
High school diploma or equivalent and five years of clerical experience in medical records, one year of which was in a supervisory capacity. RHIT / RHIA degree preferred.
