What are the responsibilities and job description for the Records Processor / Validation Coordinator position at University of South Carolina?
Posting Number
STA00217PO25
Job Family
Student Administrative Services
Job Function
Registrar's Office
USC Market Title
Student Services Program Coordinator
Link to USC Market Title
https://uscjobs.sc.edu/titles/133966
Job Level
P0 - Professional
Business Title (Internal Title)
Records Processor / Validation Coordinator
Campus
Columbia
Work County
Richland
College/Division
Enrollment Management
Department
EM Office of the Registrar
State Pay Band
4
Approved Starting Salary
$37,735
Advertised Salary Range
$37,735
Location of Vacancy
Part/Full Time
Full Time
Hours per Week
37.5
Work Schedule
Standard working schedule: 8:30am – 5:00pm
Must be willing to work a flexible schedule to meet the needs of the department.
Basis
12 months
Job Search Category
Student Services
About USC
About University of South Carolina
From the Upstate to the Lowcountry, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state. More than 50,000 students are enrolled at one of eight institutions, including the research campus in Columbia and comprehensive four-year universities in Aiken, Upstate and Beaufort. In addition, our Palmetto College campuses in Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor’s degrees through a combination of in-person, online or blended learning. All of our system institutions place strong emphasis on service — helping to build healthier, more educated communities in South Carolina and beyond.
Benefits for FTE Positions
The University of South Carolina (USC), through the State of SC and Public Employee Benefit Authority (PEBA), offers employees a valuable benefits package, including health and life insurance, generous paid leave and retirement programs. To learn more about USC benefits, access the "Working at USC" section on the Applicant Portal at https://uscjobs.sc.edu. Research Grant or Time-limited positions may be eligible for all, some, or no benefits, based on the grant or project funding.
Position Description
Advertised Job Summary
Coordinate academic record rebuild activities to ensure transcript rebuild requests and readmit rebuild requests are completed in order of priority. Coordinates the processing of citizenship verifications, name changes, SSN updates, and curriculum changes. Monitors resource account(s) for the Office of the Registrar. Processes graduation application updates, degree approvals, and other graduation-related requests as needed.
Job Related Minimum Required Education and Experience
Requires a bachelor’s degree in a job related field and no prior work experience, which may be substituted by an equivalent combination of job related certification, training, education, and/or experience.
Required Certification, Licensure/Other Credentials
Preferred Qualifications
Experience in student records and Banner Student Information System. A working knowledge or ability to learn of USC academic policies and procedures.
Knowledge/Skills/Abilities
Excellent and accurate data entry and average typing speed. Proficiency using Microsoft Outlook, Microsoft Excel, and Adobe Acrobat Pro. Ability to perform repetitive tasks with a high degree of accuracy. Strong attention to detail and excellent written and verbal communication skills. Ability to read, research and interpret academic, institutional and departmental information, policies, and procedures.
Job Duties
Job Duty
Coordinate academic record rebuild activities to ensure transcript rebuild requests and readmit rebuild requests are completed in order of priority. Performs manual data entry to assist with converting academic data from the Legacy Student Information System to the current Banner Student Information System. Verifies the accuracy of curriculum, courses, final grades, institutional and/or transfer credits, GPA calculations, course titles, term enrollment, academic standing, comments, and degrees upon record rebuild completion. Adds daily TA holds to ensure legacy records are accurate and complete prior to being released. Conducts confidential investigations and complex special assignments related to incomplete (unaudited or partial) academic records and student personal data discrepancies.
Essential Function
Yes
Percentage of Time
35
Job Duty
Coordinates the processing of citizenship verifications, name changes, SSN updates, and curriculum changes. Completes academic record-related requests via Dynamic Forms, BDMS, INB, and Banner Extensibility systems. Develops process for confirming identity and requesting confidential information from current and/or former students in compliance with FERPA regulations and security standards.
Essential Function
Yes
Percentage of Time
30
Job Duty
Monitors resource account(s) for the Office of the Registrar. Responds to incoming inquiries from campus constituents, students, parents, etc., in a professional and prompt manner. Performs research and resolves any record-related discrepancies to validate student information and safeguard data integrity.
Essential Function
Yes
Percentage of Time
10
Job Duty
Participates in commencement ceremonies for USC graduates. Distributes name cards to graduation candidates. Performs other duties as assigned.
Essential Function
Yes
Percentage of Time
5
Job Duty
Processes graduation application updates, degree approvals, and other graduation-related requests as needed. Assists with scanning and reviewing name cards prior to commencement ceremonies, filtering for name pronunciation errors, attendance changes, and seating exceptions.
Essential Function
Yes
Percentage of Time
20
Position Attributes
Employees in Safety-Sensitive or Security-Sensitive positions will be subject to pre-employment and post-employment drug testing in accordance with University policy HR 1.95 Drug and Alcohol Testing.
Safety Sensitive or Security Sensitive
No
Hazardous weather category
Non-Essential
Posting Detail Information
Number of Vacancies
1
Desired Start Date
Job Open Date
03/20/2025
Job Close Date
05/04/2025
Open Until Filled
No
Special Instructions to Applicant
Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email.
We are only accepting applications submitted by May 4, 2025.
Quicklink for Posting
https://uscjobs.sc.edu/postings/184821
EEO Statement
The University of South Carolina does not discriminate in educational or employment opportunities or decisions for qualified persons on the basis of age, ancestry, citizenship status, color, disability, ethnicity, familial status, gender (including transgender), gender identity or expression, genetic information, HIV/AIDs status, military status, national origin, pregnancy (false pregnancy, termination of pregnancy, childbirth, recovery therefrom or related medical conditions, breastfeeding), race, religion (including religious dress and grooming practices), sex, sexual orientation, veteran status, or any other bases under federal, state, local law, or regulations.
Salary : $37,735
