What are the responsibilities and job description for the Account Manager, Executive Education position at University of Southern California?
The mission of the Office of Executive Education is to deliver lifelong professional and career development learning experiences that enhance the knowledge, skills, and abilities of working professionals. Through innovative in-person, online, and blended high-impact experiential learning journeys grounded in a growth mindset, we focus on the areas of strategy, organization, leadership, innovation, and business acumen.
Established in 1951, the Office of Executive Education has a rich legacy specializing in both open-enrollment and customized corporate programs. These programs are tailored to meet the unique needs of diverse industries and professional audiences, fostering growth and excellence. The Account Manager plays a critical role in shaping and leading the planning, delivery and execution of these programs.
Responsibilities and Duties
Program & Project Management
- Work with Sales Director, Faculty Director and / or Curriculum / Learning colleagues to collaborate in the custom client program and to define the scope, deliverables, key milestones, KPIs
- Ensure account and project plans are in place and on track for all clients and programs.
- Define the program's governance structure, scope, key activities, milestones and dependencies on a project plan and use to align regularly with client, internal project team and all stakeholders.
- Define and ensure appropriate resources and timetabling activity is available and allocated to the project / program.
- Execute, monitor and make adjustments to ensure programs are executed to the highest quality, according to the project plan and within defined scope, budget and outputs
- Establish a communication plan, included program kick-off meeting and briefing / training of any team members, to ensure all stakeholders (internal and external) are informed on progress, issues, etc.
- Review program quality with client and client project team and agree actions to ensure that program quality continues to improve. Lead or support Sales Director in review meetings with client.
Relationship Management
Account Planning
Business Development
Preferred Qualifications
Minimum Qualifications
Anticipated Hiring Range :
The annual base salary range for this position is $74,365.08 - $83,505.68 - $96,243.97. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education / training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.
Required Documents and Additional Information
Why join the USC Marshall School of Business?
The USC Marshall School of Business is ideally positioned to address the challenges of a rapidly changing business environment and is ranked as one of the country's top schools for accounting, finance, marketing, consulting, entrepreneurship and international business studies.
USC Marshall builds on the unique opportunities that stem from its Los Angeles location on the Pacific Rim, its interdisciplinary and impactful research, the momentum generated by the University of Southern California, and the unparalleled engagement of the Trojan Alumni Family. With ready access to industries defining the new business frontier, including bio-technology, life sciences, media, entertainment, communications and healthcare, this vast network offers USC Marshall graduates exceptionally strong support for success in the global marketplace. USC Marshall is interested in receiving applications from individuals who enhance the diversity of its workforce.
For more information on the USC Marshall School of Business, visit : www.marshall.usc.edu.
For more information on the Office of Executive Education, visit : https : / / execed.marshall.usc.edu /
USC is a smoke-free environment
USC is an equal opportunity, affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC will con sider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying.
We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at uschr@usc.edu. Inquiries will be treated as confidential to the extent permitted by law.
If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser :
https : / / wd5.myworkday.com / usc / d / inst / 1$9925 / 9925$121915.htmld
Salary : $74,365 - $83,506
