What are the responsibilities and job description for the Assistant Director (Collections 3rd Party) position at University of Texas at Arlington?
Position Information
Posting Number
S06091P
Position Title
Assistant Director (Collections 3rd Party)
Department
Business Services
Location
Arlington
Job Family
Administrative Support
Position Status
Full-time
Work Hours
Standard
Work Schedule
Monday – Friday; 8:00am – 5:00pm
Open to
External and Internal
Salary
Salary is commensurate based on qualifications and relevant experience up to $80,000.
Duration
Funding expected to continue
Pay Basis
Monthly
Benefits Eligible
Yes
Benefits at UTA
We are proud to offer a comprehensive benefits package to all our employees at the University.
https://www.uta.edu/hr/employee-benefits
To help you understand the full value of these benefits, we have created a tool that calculates the total worth of your compensation package. This tool takes into account all of the benefits that you are eligible for, including health insurance, retirement plans, and paid time off. To access this tool and learn more about the total value of your benefits, please click on the following link:
https://resources.uta.edu/hr/services/records/compensation-tools.php
https://www.uta.edu/hr/employee-benefits
To help you understand the full value of these benefits, we have created a tool that calculates the total worth of your compensation package. This tool takes into account all of the benefits that you are eligible for, including health insurance, retirement plans, and paid time off. To access this tool and learn more about the total value of your benefits, please click on the following link:
https://resources.uta.edu/hr/services/records/compensation-tools.php
Job Summary
The Assistant Director of Collections 3rd Party assists in in the direction of Collection and Third-Party Billing, which includes developing and managing key performance metrics, ensuring compliance with various federal, building and maintaining reports/metrics and coordination with external agencies/corporations. Works under general direction with considerable latitude for the use of initiative and independent judgment.
Essential Duties and Responsibilities
- Directs collection efforts related to university receivable system (student accounts receivables, housing, institutional loans).
- Reviewing past due accounts to determine appropriate action, consulting with members of the University community regarding the status of past due accounts, and assuming responsibility for effective follow up on past due accounts.
- Promotes a professional image of the University in its debt collection effort by maintaining a good rapport between the University and the students, alumni, and friends and performing all related collection functions in an efficient manner.
- Coordinates the maintenance of collection files by following University procedures for the recording and filing of both written and personal communications with debtors regarding their delinquent accounts.
- Responsible for keeping updated on federal, state, and local collection laws, including the Fair Debt Collection Practices Act (FDCPA), UDAP, FCRA and Texas-specific regulations.
- Ensure all collection activities are compliant with applicable laws and organizational policies.
- Responsible for analyzing external agencies performance, work effort, strategies and compliance with relevant regulations.
- Handle the implementation and administration of Texas State Comptroller holds in compliance with state regulations
- Directs Third-Party / Sponsored Students which includes reviewing and processing acceptable Memorandum of Understandings (MOUs) for students whose tuition is going to be paid by an outside entity (sponsor); setting up and maintaining contracts in accordance with MOU; processing billing statements (invoices) to third party sponsors and posting related payments to student accounts; and reconciling sponsor accounts.
- Participates in on campus outreach programs.
- Deliver presentations regarding programs offered by Student Financials to students and various student organizations throughout campus.
- Coordinates and collaborates with Communication Specialist in all outreach programs and the management of social media.
- Other Duties as assigned.
Minimum Qualifications
- Bachelor’s degree with three (3) years of experience in business, finance, accounting, information systems or a related field, or seven (7) years of experience in any of the above listed areas.
Preferred Qualifications
- Master’s degree with five (5) years of related work in student accounts/financials and/or higher education environment.
- At least three (3) years of upper management experience.
- Advanced knowledge and experience with state and federal laws governing collections and billing.
- Proven experience in creating and analyzing performance metrics.
Knowledge, Skills and Abilities
- Ability and skill to understand the accounting procedures and requirements pertaining to the University’s accounts receivable system and how they are integrated with the other University systems.
- Expert knowledge of collection laws and regulations
- Proficiency in report-building tools such as excel, SQL, or business intelligence platforms.
- Demonstrated ability to maintain and update dashboards for operational performance tracking.
- Excellent written and verbal communication skills.
- Professional organizational skills with the ability to manage multiple tasks and priorities.
Other Requirements
Working Conditions
Special Conditions for Eligibility
CBC Requirement
It is the policy of The University of Texas at Arlington to conduct a criminal background check on any applicant who is under final consideration for employment with the University.
EEO Statement
It is the policy of The University of Texas at Arlington (UTA or The University) to provide an educational and working environment that provides equal opportunity to all members of the University community. In accordance with federal and state law, the University prohibits unlawful discrimination, including harassment, on the basis of race, color, national origin, religion, age, sex, sexual orientation, pregnancy, disability, genetic information, and/or veteran status. The University also prohibits discrimination on the basis of gender identity, and gender expression. Retaliation against persons who oppose a discriminatory practice, file a charge of discrimination, or testify for, assist in, or participate in an investigative proceeding relating to discrimination is prohibited. Constitutionally-protected expression will not be considered discrimination or harassment under this policy. It is the responsibility of all departments, employees, and students to ensure the University’s compliance with this policy.
University Information
The University of Texas at Arlington is located in the heart of the Dallas-Fort Worth-Arlington metroplex, a vibrant and diverse metropolitan area that is home to over 7 million people, one of the fastest-growing tech economies in the United States, and a wide array of arts, entertainment, and cultural activities. UTA is a comprehensive teaching, research, and public service institution dedicated to the advancement of knowledge through scholarship and creative work. The University is committed to providing access and ensuring student success, and to a culture of innovation, entrepreneurship, and commercialization of discoveries by our community of scholars. With an enrollment of more than 40,000 students, UTA is the second largest in the University of Texas System. As a result of its combination of rigorous academics and innovative research, UTA is designated as a Carnegie R-1 “Very High Research Activity” institution. UTA ranks No. 4 nationally in Military Times’ annual “Best for Vets: Colleges” list and is among the top 30 performers nationwide for promoting social mobility of its graduates (U.S. News & World Report, 2023). UTA is designated by the U.S. Department of Education as both a Hispanic-Serving Institution (HSI) and an Asian American and Native American Pacific Islander-Serving Institution (AANAPISI), and it has one of the top 5 most ethnically diverse undergraduate student bodies in the United States (U.S. News & World Report, 2023). Its approximately 270,000 alumni, including some who occupy leadership positions at many of the 24 Fortune 500 companies headquartered in North Texas, contribute to UTA’s $22.2 billion annual economic impact on Texas.
Furthermore, UTA is poised to experience widespread growth in the near future. The university recently launched the first phase of its RISE 100 initiative aimed at recruiting 100 new tenure-system faculty to amplify research standing and position UTA as a leader in key scholarly areas; more details are available at https://www.uta.edu/administration/president/strategic-plan/rise100. The successful candidate for this position will have the opportunity to join UTA during an exciting period of growth and contribute as the university broadens its impact.
Furthermore, UTA is poised to experience widespread growth in the near future. The university recently launched the first phase of its RISE 100 initiative aimed at recruiting 100 new tenure-system faculty to amplify research standing and position UTA as a leader in key scholarly areas; more details are available at https://www.uta.edu/administration/president/strategic-plan/rise100. The successful candidate for this position will have the opportunity to join UTA during an exciting period of growth and contribute as the university broadens its impact.
ADA Accommodations
The University of Texas at Arlington is committed to providing reasonable accommodation to individuals with disabilities. If you require reasonable accommodation in completing this application, interviewing or otherwise participating in the employee selection process, please direct your inquiries to 817-272-5554 or email ADADocs@uta.edu.
Posting Detail Information
Number of Vacancies
1
Open Until Filled
Minimum Number of References Required
3
Maximum Number of References Accepted
3
Special Instructions to Applicants
Applicants must include in their online resume the following information: 1) Employment history: name of company, period employed (from month/year to month/year), job title, summary of job duties and 2) Education: school name, degree type, and major.
Requirement Questions
Required fields are indicated with an asterisk (*).
- * What is the highest level of education attained?
- GED
- High School Diploma
- Associate's Degree
- Bachelor's Degree
- Master's Degree
- PhD or equivalent
- * How many years of experience do you have working in higher education?
- None/less than 1 year
- 2 to 3 years
- 4 to 5 years
- 6 years or more
- * How many years' experience do you have in collections?
- 0-2years
- 3-5 years
- 6-10 years
- * How many years experience do you have in billing clients?
- 0-2years
- 3-5 years
- 6-10 years
Documents Needed To Apply
Required Documents
Optional Documents
- Resume or CV
- Cover/Interest Letter
Salary : $22
