Admissions Counselor I -MSSC

Essential Functions

Processes incoming applications, ensures necessary documents are submitted, and performs data entry as necessary.

Maintains knowledge of various benefits and services available and regulations governing their administration.

Provides assistance to veterans/dependents in securing benefits due and monitors programs to ensure veterans are receiving all benefits entitled to.

Answers questions in person, over the telephone, and email regarding program policies, practices, and operations.

Provides veterans with benefit counseling, coordination of services, and policy advocacy.

Prepares or assists veterans in preparation of appropriate benefits claim forms and other documentation.

Assists in resolving problems encountered by veterans by searching out information as necessary.

Composes, prepares, proofreads confidential correspondence, reports, and other complex documents; files correspondence and other reports; acts as custodian of university documents and records.

Tracks, reports, reviews, and evaluates statistical data for accuracy and trends and makes needed corrections to report parameters.

Creates courses/classes and processes grades on federal military benefits portals as needed.

Assists with external audits, including preparation of files for auditors’ visits.

Organizes, conducts, and participates in receptions, college fairs, and other special programs.

Conducts campus tours and assists with orientation sessions for new students, transfer students, and parents.

Assists with the development of promotional materials.

Aids in the training of new hires within the department.

Serves as liaison to University departments or administrative areas as well as representing the Fort Bliss office when needed.

Knowledge of all Microsoft Office software and able to learn and use institutional software systems.

Complies with all State and University policies.

Other duties may be assigned.

Supervisory Responsibilities No supervisory responsibilities.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Required Qualifications:

Education: Bachelor’s Degree

and

Experience: One year of experience, related to the statement of duties and responsibilities; or equivalent combination of education and experience.

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee must frequently stand and walk. The employee must regularly sit; use hands to feel; reach with hands and arms; and talk or hear. The employee must lift and move up to 25 pounds.

The noise level for this work environment is usually moderate.

In keeping with its access, excellence and impact mission, The University of Texas at El Paso is committed to an open, diverse, and inclusive learning and working environment that honors the talents, respects the differences, and nurtures the growth and development of all. We seek to attract faculty and staff who share our commitment.

The University of Texas at El Paso is an Equal Opportunity / Affirmative Action Employer. The University does not discriminate on the basis of race, color, national origin, sex, religion, age, disability, genetic information, veteran status, or sexual orientation and gender in employment or the provision of services in accordance with state and federal law. Discrimination on the basis of sex includes an employee’s or prospective employee’s right to be free from sexual harassment under Title IX of the Higher Education Amendments of 1972.

For accommodation information for employees and applicants with disabilities, please contact UTEP's Equal Opportunity Office at eoaa@utep.edu.