Business Center Specialist

Under limited supervision and with considerable latitude for the use of initiative and independent judgment, coordinates and directly supports the business process functions of a Business Center, which provides various financial, analytical, and business process transactional services to faculty and staff within area of assigned responsibility.

Essential Functions

Provides departmental support and acts as a backup for department administrators.

Perform project/cost center reconciliation periodically. Revies expenditures with the Director/Vice Provost as needed.

Provides Payment Works support and processing.

Processes and provides support for off-cycle pay requests.

Processes and provides support for Authorization for Personal Services (APS) payments.

Reviews and processes the entertainment expense support.

Process expense reimbursement, travel authorizations, and Non-PO vouchers.

Provides support for onboarding process and procedures.

Process e-form documents and utilize PeopleSoft to assist with e-form processing.

Process Miner Mall requisitions.

Process budget transfers and expense reclassifications.

Implements and adheres to established goals, policies, and priorities for the Business Center.

Confers with departments for clarifications and specifications on reports and preferred supplies. Ensures products or services are compatible with university networking systems.

Confers with vendors to obtain product or service information such as price, availability, and delivery schedule.

Coordinates recruitment and hiring efforts for exempt and non-exempt personnel; creates employment requisitions for posting; reviews applications and related documentation as needed.

Ensures timely and accurate processing of all personnel actions in automated HR system to include, but not limited to, creating and submitting documents/ requests via respective institutional systems, in accordance with established University and Human Resource Services policies and procedures.

Provides informational assistance to prospective and current employees regarding the university; collaborates closely with Human Resource Services regarding HR matters as needed.

Identifies and resolves issues, concerns, discrepancies, problems, and inconsistencies, determining appropriate corrective procedures.

Maintains a high degree of confidentiality and ensures safety of all confidential and sensitive information this position is privy to.

Acts as liaison between departments and internal or external customers; interacts with clients by telephone, electronically or face to face to identify and support their transactional needs/requirements

Handles and resolves customer complaints and elevates unresolved issues to the appropriate resources

Manages client expectations and provides consistent client updates. Keeps records of client interactions, transactions, and actions taken. Communicates and coordinates with internal departments as needed to resolve client issues.

Works extensively with all MS Office suite products, Human Resource and Finance ERP systems, specifically Peoplesoft, and other institutional software systems, such as Banner Hyperion, etc.

Complies with all federal, state and local laws, and University of Texas System, Regental, and UTEP policies.

Other duties may be assigned.

Supervisory Responsibilities: No supervisory responsibilities.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required Qualifications:

Education: Bachelor’s degree Bachelor’s

and

Experience: One-year related experience to the statement of duties and responsibilities; or equivalent combination of education and experience.

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee must frequently stand and walk. The employee must regularly sit; use hands to feel; reach with hands and arms; and talk or hear. The employee must lift and move up to 10 pounds.

The noise level for this work environment is usually moderate.

In keeping with its access, excellence and impact mission, The University of Texas at El Paso is committed to an open, diverse, and inclusive learning and working environment that honors the talents, respects the differences, and nurtures the growth and development of all. We seek to attract faculty and staff who share our commitment.

The University of Texas at El Paso is an Equal Opportunity / Affirmative Action Employer. The University does not discriminate on the basis of race, color, national origin, sex, religion, age, disability, genetic information, veteran status, or sexual orientation and gender in employment or the provision of services in accordance with state and federal law. Discrimination on the basis of sex includes an employee’s or prospective employee’s right to be free from sexual harassment under Title IX of the Higher Education Amendments of 1972.

For accommodation information for employees and applicants with disabilities, please contact UTEP's Equal Opportunity Office at eoaa@utep.edu.