Learning Technologies Specialist I - Academic Technologies

Location: San Antonio, TX
Regular/Temporary: Regular
Job ID: 13181
Full/Part Time: Full Time

Org Marketing Statement

The University of Texas at San Antonio is a Tier One research university and a Hispanic Serving Institution specializing in cybersecurity, health, fundamental futures, and social-economic transformation. With more than 35,000 students, it is the largest university in the San Antonio region. UTSA advances knowledge through research and discovery, teaching and learning, community engagement and public service, and with an intentional focus on career readiness the university produces more graduates for the workforce than any other institution in the region. It is a catalyst for socioeconomic development and the commercialization of intellectual property - for Texas, the nation and the world. UTSA has been recognized as a Top Employer in Texas by Forbes Magazine. Learn more online, on UTSA Today or on X (formerly Twitter), Instagram, Facebook, YouTube or LinkedIn.

In 2024, the UT System Board of Regents authorized UT System to begin integrating UTSA and UT Health San Antonio into one unified institution, establishing a world-class university that integrates academic, research, and clinical excellence to build a profoundly impactful university of the future. Driven by a vision for growth and impact, this merger will expand capacity to offer robust undergraduate and graduate programs, attract top-tier faculty and staff, develop innovative initiatives, and elevate transdisciplinary research to address the evolving needs of the region.

Posting End Date: Applications will be accepted through 11:59 PM CDT on 3/7/2025. At the discretion of the hiring department, this position posting may close once a sufficient number of qualified applications have been received.

Salary Range: Up to $48,000/Annualized, commensurate with education, experience and qualifications.

Hours: 40 hours per week, non-exempt.

Required Application Materials:

• Resume is required.
• Cover letter is preferred.

Essential Functions

Job Summary

Provide skilled technology assistance in the operation, maintenance, and repair of hardware and software that is utilized in the learning environment.

Core Responsibilities

• Responsible for the preparation, operation, and maintenance of classroom and special event technology.
• Installs, operates, adjusts, and maintains classroom technology used in the learning environment including but not limited to computers, projectors, monitors, audio systems, cameras, recording systems, and document cameras in classrooms, labs, and conference rooms.
• Diagnoses and analyzes technology issues in the learning environment including but not limited to computer hardware/software, wired/wireless networks, and audiovisual equipment.
• Loads, reimages and tests classroom computer images. Provides technical support and knowledge of classroom computers and/or a network to include setup of classroom computers on the university network; installing and configuring classroom computer hardware and software; providing assistance to clients of the university; and administering, troubleshooting, and loading of requested software that has been approved by the university but is not standard on the classroom computer image.
• Oversees classroom transmission in university-supported distance learning facilities.
• Provides technology support for university-approved special events.
• Trains faculty, staff, students, and visitors in the proper use and care of equipment and software in the learning environment.
• With the assistance of management, provides well-thought-out technology solutions to faculty, staff, and students of the university.
• Delivers equipment to enhance the learning environment when not permanently installed.
• Assists in large-scale technology installation projects under the direction of management.
• Communicates with faculty and staff regarding classroom technology issues, concerns, and updates.
• Promotes safety and environmental protection by immediately reporting unsafe situations, spills, and accidents; following University safety plans/procedures/protocols; and participating in appropriate safety training.
• Performs other duties as assigned.

Required Qualifications

• Associate's degree or 60 credit hours from an accredited institution.
• Technical training/experience may be substituted on a year-to-year basis.
• One (1) year of experience operating and maintaining audio-visual equipment, computer hardware/software, and wired/wireless networking.

Knowledge, Skills, and Abilities

• Knowledge of technology such as multimedia projectors, projection screens, wired/wireless microphones, sound systems, Windows/Apple computers, wired/wireless networking equipment, and other applicable equipment.

Additional Information

• UTSA is a tobacco free campus.
• This is a security sensitive position. Employment is contingent upon a successful background check.
• Applicants selected must be able to show proof of eligibility to work in the United States by time of hire.
• Valid driver's license and Motor Vehicle Record (MVR) as applicable.

Working Conditions

• Usual classroom and lab environments.
• Some exposure to hazards associated with electrical equipment.
• Work is often performed with inadequate lighting.

Physical Demands:

• Occasionally lift and move 75 lbs.
• Required at times to stand, walk, stoop, kneel, crouch, and crawl.
• Required to climb, move, and work on ladders a minimum of twelve feet high.

This position will be primarily located on campus. Travel and parking expenses are the employee's responsibility.

Equal Employment Opportunity

As an equal employment opportunity and affirmative action employer, it is the policy of The University of Texas at San Antonio to promote and ensure equal employment opportunity for all individuals regardless of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability or genetic information, and veteran status. The University is committed to the Affirmative Action Program in compliance with all government requirements to ensure nondiscrimination. Women, minorities, people with disabilities and veterans are encouraged to apply. UTSA campuses are accessible to persons with disabilities.